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Do Plesk Engineers still monitor these lists? Need Application Vault Assistance!

Discussion in 'Plesk for Linux - 8.x and Older' started by jharrell, Jan 31, 2005.

  1. jharrell

    jharrell Guest

    Years ago, I used to post questions to these forums and get almost immediate answers from Plesk Engineers... any of you folks around?

    The Application Vault Documentation is *severly* lacking, and requires a LOT of trial and error to get working properly. I'm pretty much stuck on this last on, since there are no error descriptions listed anywhere in the docs.

    Where does one go to get integration support for the Application Vault specification?

    Thanks all-
  2. atomicturtle

    atomicturtle Golden Pleskian

    Nov 20, 2002
    Likes Received:
    Washington, DC
    The only people back then that were officially answering questions in these forums were me and Dan. We always intended them to be self-help forums between the users.
  3. normanb

    normanb Guest

    From the top of this page - http://forums.sw-soft.com/index.php?s=
    You can use the link from the above quote or from the server section of your Plesk admin console you can select the support icon there.
  4. jharrell

    jharrell Guest

    Yeah, I understand having users help one another- and having paid support. We do the same. But when introducing new APIs that are inadequately documented... I would think forums are the best place for discussion. Seems not many users really have experience with developing to this API - just using the front end.

    I wouldn't imaging I'd need to submit a paid support request through the control panel when trying to get information on an API?