domain creation error

[StuartT]

hi there, I have just upgraded to plesk 9.3 and now when trying to create a domain I get the following error:

ERROR: PleskFatalException
Failed domain creation: Unable to update domain data: Failed setting of domain parameters: Cannot change Webmail on domain: webmail

0: DomainPropertiesUIPointer.php:267
DomainPropertiesUIPointer->accessItem_create(string 'POST')
1: DomainPropertiesUIPointer.php:59
DomainPropertiesUIPointer->accessItem(string 'POST', NULL null)
2: UIPointer.php:596
UIPointer->access(string 'POST')
3: plesk.php:38


Can anyone please help, or let me know if it's possible to downgrade to a previous version!!

 

[IgorG]

Check with following command that you have new version of webmailmng installed:

# strings /usr/local/psa/admin/sbin/webmailmng | grep psa-webmail
/etc/psa-webmail

and check that this directory is really exists there.

 

[StuartT]

Hi, thanks for the reply.

psa-webmail is a valid directory, but stings isn't a valid command apparently...

-bash: strings: command not found

 

[IgorG]

It is file from binutils, for example:

# rpm -qf /usr/bin/strings
binutils-2.17.50.0.6-12.el5

 

[StuartT]

merci beaucoup, I will go and work out how to install that and come back with my findings!

 

[StuartT]

ok, found an rpm package, and I now have binutils!

I ran the command and it returned:

/etc/psa-webmail

which I've checked, and it does exist:

# /etc/psa-webmail
-bash: /etc/psa-webmail: is a directory

Sorry I'm new to linux, so I've been thrown in the deep end with this error lol!

any ideas? thanks!

 

[Carrouget Sebastien]

Hello,

I have a new linux server this morning with plesk 9.0.0 already installed by my provider. I update to plesk 9.3.0 directly in Plesk panel. All seems good but when I try to create a domaine I have the same problem :

[root@host ~]# cd %plesk_bin%
-bash: cd: %plesk_bin%: Aucun fichier ou répertoire de ce type
[root@host ~]# ls
plesk.key psa
[root@host ~]# cd ../
[root@host /]# ls
bin dev home lost+found misc net proc sbin srv tmp var
boot etc lib media mnt opt root selinux sys usr
[root@host /]# locate mchk
/usr/bin/myisamchk
/usr/local/psa/admin/sbin/mchk
/usr/share/man/man1/myisamchk.1.gz
[root@host /]# cd /usr/local/psa/admin/sbin/
[root@host sbin]# mchk --fix --all
-bash: mchk: command not found
[root@host sbin]# locate plesk_bin
[root@host /]# /usr/local/psa/admin/sbin/webmailmng | grep psa-webmail
[root@host /]# /etc/psa-webmail
-bash: /etc/psa-webmail: is a directory
[root@host /]# rpm -qf /usr/bin/strings
binutils-2.17.50.0.6-6.el5
[root@host /]#

 

[IgorG]

If go to Home -> Updates make sure that Horde or Atmail is updated to latest version there.

 

[StuartT]

Hi Igor,

Thanks for your reply, I did look there yesterday, but I must have totally missed it. There was an update for horde, which has obviously reinstalled the horde package, and now I can create domains without a problem.

Just to confirm, updating horde through the 'home' --> 'update' service has solved the problem for me.

Thanks