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domain creation error

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by StuartT, Jan 20, 2010.

  1. StuartT

    StuartT Guest

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    hi there, I have just upgraded to plesk 9.3 and now when trying to create a domain I get the following error:

    ERROR: PleskFatalException
    Failed domain creation: Unable to update domain data: Failed setting of domain parameters: Cannot change Webmail on domain: webmail

    0: DomainPropertiesUIPointer.php:267
    DomainPropertiesUIPointer->accessItem_create(string 'POST')
    1: DomainPropertiesUIPointer.php:59
    DomainPropertiesUIPointer->accessItem(string 'POST', NULL null)
    2: UIPointer.php:596
    UIPointer->access(string 'POST')
    3: plesk.php:38


    Can anyone please help, or let me know if it's possible to downgrade to a previous version!!
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Check with following command that you have new version of webmailmng installed:

    and check that this directory is really exists there.
     
  3. StuartT

    StuartT Guest

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    Hi, thanks for the reply.

    psa-webmail is a valid directory, but stings isn't a valid command apparently...
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    It is file from binutils, for example:

     
  5. StuartT

    StuartT Guest

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    merci beaucoup, I will go and work out how to install that and come back with my findings!
     
  6. StuartT

    StuartT Guest

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    ok, found an rpm package, and I now have binutils!

    I ran the command and it returned:

    which I've checked, and it does exist:

    Sorry I'm new to linux, so I've been thrown in the deep end with this error lol!

    any ideas? thanks!
     
  7. Hello,

    I have a new linux server this morning with plesk 9.0.0 already installed by my provider. I update to plesk 9.3.0 directly in Plesk panel. All seems good but when I try to create a domaine I have the same problem :

    [root@host ~]# cd %plesk_bin%
    -bash: cd: %plesk_bin%: Aucun fichier ou répertoire de ce type
    [root@host ~]# ls
    plesk.key psa
    [root@host ~]# cd ../
    [root@host /]# ls
    bin dev home lost+found misc net proc sbin srv tmp var
    boot etc lib media mnt opt root selinux sys usr
    [root@host /]# locate mchk
    /usr/bin/myisamchk
    /usr/local/psa/admin/sbin/mchk
    /usr/share/man/man1/myisamchk.1.gz
    [root@host /]# cd /usr/local/psa/admin/sbin/
    [root@host sbin]# mchk --fix --all
    -bash: mchk: command not found
    [root@host sbin]# locate plesk_bin
    [root@host /]# /usr/local/psa/admin/sbin/webmailmng | grep psa-webmail
    [root@host /]# /etc/psa-webmail
    -bash: /etc/psa-webmail: is a directory
    [root@host /]# rpm -qf /usr/bin/strings
    binutils-2.17.50.0.6-6.el5
    [root@host /]#
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    If go to Home -> Updates make sure that Horde or Atmail is updated to latest version there.
     
  9. StuartT

    StuartT Guest

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    Hi Igor,

    Thanks for your reply, I did look there yesterday, but I must have totally missed it. There was an update for horde, which has obviously reinstalled the horde package, and now I can create domains without a problem.

    Just to confirm, updating horde through the 'home' --> 'update' service has solved the problem for me.

    Thanks
     
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