domain license exceeded

[beardo]

I think my host is taking the mickey.

I ordered an account which supposedly has a 30 domain license.

I added one domain name and now plesk will not allow me to add anymore.

Does this mean that my ISP has not purchased the relevent license? Or is there another reason why I might be seeing this message?

Vince

 

[phoenixisp]

Either the proper key was not loaded or, if you have a firewall, port 5224 is not open. This is the port Plesk uses to "phone home" to verify that the license key is valid.

 

[scribble]

sounds like it has the single default install, you need to get the host to load the 30-domain file into licence manager.