Resolved Domain with default page... And I cannot change

[Antoine]

Hello,
Recently, I'm installed a new VPS and configure a .com domain. But, when I try to view the WP webpage, it shows the default Plesk page. I tried to delete the index.html fromt httpdocs, but the domain shows the same.

Aparently, the domain is correctly configured, even with the correct DNS and IP.

How can I solve this?

Thank you!

 

[UFHH01]

Hi Antoine,

in some cases the content from "/var/www/html/" is loaded ( which are the standard files, when no vhosts are configured on your server ). This depends on your very own ( standard ) configuration defined at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) ( existent files are symlinks to configuration files at "/etc/apache2/sites-available" OR "/etc/httpd/sites-available" on CentOS/RHEL - based systems ). Examples may be named as "default.conf", or "default-ssl.conf". Consider to REMOVE such symlinks at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) to deny displaying such default - sites, after you created your first domain over Plesk!

In addition, pls. be aware, that you might need "Additional NGINX directives", when you have existent ".htaccess" - files from your wordpress - installation ( or when additional wordpress - plugins are used ). It might be necessary, that you add at

"Home > Subscriptions > YOUR-DOMAIN.COM > Apache & nginx Settings > (textbox) Additional nginx directives" for example:

if (!-e $request_filename) {
  rewrite ^.*$ /index.php last;
}

 

[Antoine]

Hi Antoine,

in some cases the content from "/var/www/html/" is loaded ( which are the standard files, when no vhosts are configured on your server ). This depends on your very own ( standard ) configuration defined at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) ( existent files are symlinks to configuration files at "/etc/apache2/sites-available" OR "/etc/httpd/sites-available" on CentOS/RHEL - based systems ). Examples may be named as "default.conf", or "default-ssl.conf". Consider to REMOVE such symlinks at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) to deny displaying such default - sites, after you created your first domain over Plesk!

In addition, pls. be aware, that you might need "Additional NGINX directives", when you have existent ".htaccess" - files from your wordpress - installation ( or when additional wordpress - plugins are used ). It might be necessary, that you add at

"Home > Subscriptions > YOUR-DOMAIN.COM > Apache & nginx Settings > (textbox) Additional nginx directives" for example:

if (!-e $request_filename) {
  rewrite ^.*$ /index.php last;
}

Hi,
I did some modifications in the IP configuration and a website is working now properly. However, y set up another web page, and the problems have appeared again.

In any case, I checked the configuration of the new domain and everything is right. I have two IP, and IPv4 and a IPv6. The DNS are correct and it seems redirecting properly. The website is that: hooray.es.

What can I do?

Thank you so much!

 

[UFHH01]

Hi Antoine,

what is the output of the SSH - command ( logged in as user "root" ):

ls -lah /var/www/vhosts/hooray.es/httpdocs | grep index

 

[Antoine]

Hi Antoine,

what is the output of the SSH - command ( logged in as user "root" ):

ls -lah /var/www/vhosts/hooray.es/httpdocs | grep index

Hi,
The output is the following:

-rw-r--r--  1 hooray psacln   418 Dec 12 00:41 index.php

Thank you!

 

[UFHH01]

Hi Antoine,

could you pls. post the content of your ".htaccess" - file from the folder "/var/www/vhosts/hooray.es/httpdocs"?
And IF you use NGINX as well, pls. post the corresponding "Additional NGINX directives" from "Home > Subscriptions > YOUR-DOMAIN.COM > Apache & nginx Settings > (textbox) Additional nginx directives".
In addition, pls. make sure, that apache AND nginx are active services and ( depending to your used PHP - handler on your (sub)domain, pls. check as well, that the corresponding PHP-FPM - service is active ), pls. don't forget to check ( possible ) errors from your logs.

 

[Antoine]

Hi Antoine,

could you pls. post the content of your ".htaccess" - file from the folder "/var/www/vhosts/hooray.es/httpdocs"?
And IF you use NGINX as well, pls. post the corresponding "Additional NGINX directives" from "Home > Subscriptions > YOUR-DOMAIN.COM > Apache & nginx Settings > (textbox) Additional nginx directives".
In addition, pls. make sure, that apache AND nginx are active services and ( depending to your used PHP - handler on your (sub)domain, pls. check as well, that the corresponding PHP-FPM - service is active ), pls. don't forget to check ( possible ) errors from your logs.

Hello,
There is no .htaccess, just a index.php file with a simple HTML structure.

In "Additional NGINX directives", all is by default. There is some screenshots:

Apache and Nginx area active with no errors. Everything seems fine.

Thank you!

 

[UFHH01]

Hi Antoine,

pls. consider to add additional informations from "Home > Tools & Settings > Apache Web Server" and you still miss the informations about your (sub)domain specific PHP - settings: => "Home > Subscriptions > (sub)YOUR-DOMAIN.COM > PHP Settings"

 

[Antoine]

Hi,
Sorry por the delay. There is the info:

Thank you!

 

[UFHH01]

Hi Antoine,

pls. change the apache version to "mpm_PREFORK" and turn on your module "php5" afterwards.

 

[Antoine]

Hi!
Changed. I obtain the same

Thank you!

 

[UFHH01]

Hi Antoine,

I obtain the same

did you see my previous suggestions:

in some cases the content from "/var/www/html/" is loaded ( which are the standard files, when no vhosts are configured on your server ). This depends on your very own ( standard ) configuration defined at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) ( existent files are symlinks to configuration files at "/etc/apache2/sites-available" OR "/etc/httpd/sites-available" on CentOS/RHEL - based systems ). Examples may be named as "default.conf", or "default-ssl.conf". Consider to REMOVE such symlinks at "/etc/apache2/sites-enabled" ( OR "/etc/httpd/sites-enabled" on CentOS/RHEL - based systems ) to deny displaying such default - sites, after you created your first domain over Plesk!

Consider as well, to rebuild your webserver - configuration files with the command:

plesk repair web -y -v

OR/AND

plesk repair all -y -v​

 

[Antoine]

Hi Antoine,


did you see my previous suggestions:


Consider as well, to rebuild your webserver - configuration files with the command:

plesk repair web -y -v

OR/AND

plesk repair all -y -v​

I did that, but the problem is still the same. Even I upgraded to Plesk Onyx, with same problem.

It's curiosly. I created a new VPS with same configuration, and install a first web. It is working but, when y configured a second one (hooray.es) the same problem apeared. The configuration is identical, even the IP.

I don¡t know what is happen, honestly.

Thank you!

 

[UFHH01]

Hi Antoine,

pls. post ALL webserver - configuration files ( you may compress them into a zip - file for example ) from apache AND from nginx as attachment, including the (sub.)domain - specific configuration files from "/var/www/vhosts/system/(sub.)domain.com/conf/" for further investigations.

 

[Antoine]

Hi!
Finally, was a problem with the IP. Plesk was adquiring an internet IP. I changed that and, now, everything work.

Thank you!