• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Down after plesk update

Tigzy

Basic Pleskian
Hello,
After this morning's update of Plesk, one of my staging website is down.
They're all running PHP 7, without any notable difference between them, and only 1 was dead this morning.

This is the error I had:

(2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /var/www/vhosts/system/subdomain/php-fpm.sock (*) failed

AH01079: failed to make connection to backend: httpd-UDS

I fixed it by going to hosting settings, unchek SSL support (validate) and check it back up (validate).
So I don't know what happened, maybe you guys will know.
 
Yes, but the error_log is empty, and the php service was up (other websites running)
 
Does this site name contain upper-case letters and is there php-fpm as handler?
 
Try to add line

log_level = debug

to /opt/plesk/php/7.0/etc/php-fpm.conf and reproduce this issue. After that check /var/log/plesk-php70-fpm/error.log for details.
 
Problem is that the issue is gone (wouldn't say fixed though), so I have no idea how to repro.
That happened this morning at 6AM after Plesk update.

If that happens again I'll try that.
 
Hi,

I've the same issue that websites are unacessible after upgrade to Plesk 17.0.17.

PHP-FPM gone.


php5-fpm.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)
[root@delphinus ~]# systemctl restart php5-fpm.service
Failed to restart php5-fpm.service: Unit php5-fpm.service failed to load: No such file or directory.


How's it possible to fix the issue, that PHP5-FPM directory disappeared?


EDIT>
If I check php-fpm, that service is running.

Weird thing, that after a reboot NGINX didn't started, that caused the non running website issue.
It was appeared in Plesk 12 as well, but lately the not starting NGINX issue gone.
It seems that it came back again in Plesk 17.

EDIT2>
Had to modify a little the /etc/systemd/system/multi-user.target.wants/nginx.service
and now NGINX again autostart on reboot.

Gabor,
 
Last edited:
Back
Top