• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Question E-Mail Folders Synchronization

Xitano

New Pleskian
How i Synchronize E-Mail Folders of WebMail with Outlook?
I Need see all new E-Mail Folder Created with WebMail in Outlook...

Ty.
 
In Outlook, the mail "root folder path" is empty by default. For Plesk installations (and many other systems) it needs to be set to "INBOX" (without quotation marks and without leading or trailing slashes) in order to be able to access the folder structure of an IMAP account on your server.

In Outlook, go into your account configuration (normally File > Account > Account settings), select (highlight) the IMAP account you want to edit, then click "change". Type INBOX into the root folder path field, save the settings.
 
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