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Issue Email account with no mailbox, cant auth

Dave W

Regular Pleskian
Greetings Pleskers,

Tested OS: CentOS8 and CentOS7
Tested Plesk: Obs 18.0.30 and 18.0.31

Issue: Cant use an email account for smtp without enabling the mailbox.

Procedure: Add an email address without mailbox enabled to use as an smtp gateway for an app. Tested on the app and on Thunderbird.

Logs: With mailbox disabled on the email account and I try to connect the logs show:

No such user 'test@test.test' in mail authorization database

I believe this used to work?

Rgds
Dave_W
 
I think that this is the correct behavior, because in Linux, there is not really something like an email account without a mailbox. You either have a mail account, which includes having a mailbox, or you don't have a mail account. Interesting thought though why it is this way. It does not seem so obvious why a mailbox is required to login to an smtp server.
 
Hi Peter,
Thanks for answering.
This used to work on Plesk though, setting up an account without a mailbox to use as an smtp gateway for applications?
Rgds
Dave_W
 
I think it always needed a mailbox to login to the smtp server. Have you made a different experience before? How can a user be authorized against "mail" permissions if the user account does not have a mailbox?
 
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