• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

email and domain issue

T

tlkhorses

Guest
It appears I have an issue with outgoing email setting in customers who have a domain on our mail server. Our company domain is companydomain.com. The customer has a domain of customerdomain.com. Setting their email client (outlook) with incoming mail server as mail.companydomain.com and outgoing mail server mail.companydomain.com, their email will work. Changing the outgoing mail server to mail.customerdomain.com does not work. There is an A record for mail.customerdomain.com with the public IP of the mail server in their domain, dns settings.

So my question is why doesn't mail.customerdomain.com work for the outgoing mail server?

tk
 
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