email auto reply problem

[HaraldT]

Hi,

in version 9.5 a user could login with his email address and password to self administer his auto reply settings.
after the update to version 10 this is not longer working.

Does anybody know if this can be enabled?

TIA
.h

 

[fogelf]

Doez mail user has granted CP access after upgrade? If so, than
1. login CP
2. goto tab Mail
3. click link 'Change Mail Account Settings' and edit desired preferences.

 

[HaraldT]

sorry, to blind to see it.

i logged into the cp.
i checked the mail settings on the complete server and in the domain, there are no rights to grant for users to administer their email auto replies.

i tried to change the settings for the user roles.
but didnt work out.

any more help?

tia
.h

 

[fogelf]

Mail user always granted to update own prefs (password, forward, autoreply, etc). There are restriction only for SpamAssassin/Antivirus settings.

 

[HaraldT]

sorry, still not working.
everytime i try to login with the email addy and password i get authorization failure.
i tripple checked the password tried the username without the @domain.
not working.

 

[fogelf]

Need to understand why login for mailaccount is disabled. Show sql query result
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select email, isLocked from smb_users where login="$FULL_MAIL_ACCOUNT_NAME"'

 

[HaraldT]

islocked is 0 for all mail addresses that i tested.
So it shouldn't be locked.

where can i find a log file that i can tail?

 

[ostapb]

what exactly error message do you have on login?

 

[HaraldT]

stange...

at the time of the last post i got "Error: Authentication failed: invalid username or password specified" now, without changing anything, i can login.
the only thing i did inbetween is i did the select on the sql table.

i'll try some more addresses now.

 

[HaraldT]

i tried several other addresses. the other addresses tell me: "Error: Authentication failed: invalid username or password specified"

i remember that i reentered the password for the user corresponding to the emailadress in the control panel.

is it possible that you have to reset the password of each user after a migration from 9.5?

 

[fogelf]

tell, pls, your OS/version

try to perform following steps for any problem account.
1. execute query
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa -e 'select password from smb_users where login="$FULL_MAIL_ACCOUNT_NAME"'
2. execute command
perl -e 'use MIME::Base64; print (encode_base64("$USER_PASSWORD_TYPED_IN_GUI"))'
3. compare results from 1st and 2nd steps, it should be equal

 

[HaraldT]

the results are equal.
so this should not be the reason.

can i trace something in a logfile?
are the login attemps logged?

 

[HaraldT]

i think i found a bug in the migration manager.

the password for the user is transfered as clear text, not as base64.

i.e. if the password on the old server was "password" it is transfered to the new server as "password" not as "cGFzc3dvcmQ=".
after changing the users password on the new server it is saved as "cGFzc3dvcmQ=" in the db and the user is able to login.

 

[fogelf]

Yes, bug present in migrator.

Do not understand why U wrote
>the results are equal
explain, plz.

 

[HaraldT]

easily

i tried with a user where the owner of the site already resetted the password without me knowing that it was resetted...