Email error with roundcube. SMTP Error (250): Authentication failed.

[RaulBoli]

Hello.
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.:

An error has occurred!
SMTP Error (250): Authentication failed.

I would like to know what this error is due and as he could fix it.

Thank you.

 

[IgorG]

http://forum.parallels.com/showthread.php?305479

 

[RaulBoli]

That's not what I do to solve this problem. Can someone help me to resolve this error?

Thank you.

 

[webconceptor]

Up please ! I have the same problem... and no solution to fix it... It's impossible to send an email (with roundcube or horde...)

Same message :
An error has occurred!
SMTP Error (250): Authentication failed.

Any idea ?

 

[AlainK]

edit /usr/share/psa-roundcube/config/defaults.inc.php and replace :

$config['smtp_user'] = '%u';

to below :
$config['smtp_user'] = '';

explantions here : http://kb.odin.com/en/120036

Kind regards

 

[zconsulting]

for me, the solution was to set the following variables:
$rcmail_config['smtp_server'] = '%t';
$rcmail_config['smtp_port'] = 25; //same as default
$rcmail_config['smtp_user'] = '%u'; //same as default
$rcmail_config['smtp_pass'] = '%p'; //same as default
$rcmail_config['smtp_auth_type'] = 'LOGIN';

 

[Simon123]

If you're not keen on changing defaults in files, and are happy for users to have permission to relay using their email/password combo, the following should sort:

Server Management... Tools & Settings... Mail Server Settings... Relay Options... Authorisation Is Required - SMTP

With this turned OFF, RoundCube in its default state won't work

 

[proton23]

I have set
smtpd_tls_auth_only = yes
and so setting user and password to blank didn't work for me.

What worked:

// SMTP server host (for sending mails).
// To use SSL/TLS connection, enter hostname with prefix ssl:// or tls://
//$config['smtp_server'] = 'localhost';
$config['smtp_server'] = 'tls://localhost';

// SMTP port (default is 25; use 587 for STARTTLS or 465 for the
// deprecated SSL over SMTP (aka SMTPS))
//$config['smtp_port'] = 25;
$config['smtp_port'] = 587;

Now everything works fine.

This may help some other people with the same problem saving some time.

Best regards

 

[Edi Duluman]

Hello!

I have set
smtpd_tls_auth_only = yes
and so setting user and password to blank didn't work for me.

What worked:

// SMTP server host (for sending mails).
// To use SSL/TLS connection, enter hostname with prefix ssl:// or tls://
//$config['smtp_server'] = 'localhost';
$config['smtp_server'] = 'tls://localhost';

// SMTP port (default is 25; use 587 for STARTTLS or 465 for the
// deprecated SSL over SMTP (aka SMTPS))
//$config['smtp_port'] = 25;
$config['smtp_port'] = 587;

Now everything works fine.

This may help some other people with the same problem saving some time.

Best regards

When I do these changes, after doing smtpd_tls_auth_only = yes and smtpd_use_tls = yes I get the following, SMTP Error (-1): Connection to server failed

Also changed smtp_auth_type to LOGIN .. I just don't know what to do.

 

[robertq12]

Properly setting up of POP3 and SMTP for the gmail is important in this case, as the same resolves variety of soft and hard bounce errors associated with email even I have resolved variety of gmail associated issues when I was having trouble while sending email including Error 007