Email filtering

[dicko_md]

Hi All

I have people who email filtering in both plesk and horde but stuff is still getting through.

I tested this and blocked my personal account and I still managed to send an email to my website address.

We are on Plesk 11.5.30

Any ideas or is this a known issue and is there a fix or a fix on the way ?

Thanks in advance

martyn

 

[KristianM]

Hi,

could you describe the issue a bit more in detail?
I can't quite follow you.

Regards,
Kristian

 

[dicko_md]

Hi

Yes sure. Below is an email that one of my users sent in. I also tested blocking my my email address and then I sent an email from my blocked email address and it came through.

- Plesk: For each email account, after activating the Spam Filter, there is an advanced options feature under which email address can be whitelisted or blacklisted. I have blacklisted a number of addresses however they come through just the same. So the blacklist feature in Plesk does not function

- Horde: Here also, one can blacklist email addresses, under Filters. Also, one can select to apply filters upon log-in / refreshing etc. None of which works, all addresses get through, nothing is ever moved to Spam, Filters never get applied

Thanks

Martyn

 

[KristianM]

Hi,

could you please execute the following command and then send an email from a blacklisted email?

# tail -f /usr/local/psa/var/log/maillog

Paste the output here.

Thanks,
Kristian

 

[dicko_md]

Hi

Yes sure. Below is an email that one of my users sent in. I also tested blocking my my email address and then I sent an email from my blocked email address and it came through.

- Plesk: For each email account, after activating the Spam Filter, there is an advanced options feature under which email address can be whitelisted or blacklisted. I have blacklisted a number of addresses however they come through just the same. So the blacklist feature in Plesk does not function

- Horde: Here also, one can blacklist email addresses, under Filters. Also, one can select to apply filters upon log-in / refreshing etc. None of which works, all addresses get through, nothing is ever moved to Spam, Filters never get applied

Thanks

Martyn

 

[dicko_md]

Hi

I ran the command and sent an email from the blocked email address. It came through to my email but it doesnt show in the mail log that I can see but there is lots of traffic it looks like and lots of interacting with my old server.

Is there anyway to save the log ?

Thanks

Martyn

 

[IgorG]

You can filter needed information from log with help of grep command. Try something like:

# tail -f /usr/local/psa/var/log/maillog | grep [email protected]

 

[dicko_md]

Thanks for that. It made it a lot easier.

I typed the command, sent the email and got the below result

[root@ServerB ~]# tail -f /usr/local/psa/var/log/maillog | grep [email protected]
Mar 17 07:48:27 ServerB postfix/qmgr[26305]: 757081C3119: from=<[email protected]>, size=1570, nrcpt=1 (queue active)
Mar 17 07:48:27 ServerB postfix-local[24867]: postfix-local: [email protected], [email protected], dirname=/var/qmail/mailnames

The email arrived in my mail box. My email is on the blacklist on plesk for that email address too

Regards

Martyn

 

[dicko_md]

Thanks for that. It made it a lot easier.

I typed the command, sent the email and got the below result

[root@ServerB ~]# tail -f /usr/local/psa/var/log/maillog | grep [email protected]
Mar 17 07:48:27 ServerB postfix/qmgr[26305]: 757081C3119: from=<[email protected]>, size=1570, nrcpt=1 (queue active)
Mar 17 07:48:27 ServerB postfix-local[24867]: postfix-local: [email protected], [email protected], dirname=/var/qmail/mailnames

The email arrived in my mail box. My email is on the blacklist on plesk for that email address too

Regards

Martyn