• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Email forwarding is not working

danswano

New Pleskian
OS: CentOS 6.5 (Final)
Panel version: 11.0.9

I can receive email and check them via Horde but i'm unable to get them forwarded to my gmail account.

Is there anything i can check/do ?

I'm an ex-cpanel user.
 
Try to find a reason in main Plesk maillog /usr/local/psa/var/log/maillog and in Horde log /var/log/psa-horde/psa-horde.log
 
here is my mail log upon testing an email
May 14 11:21:02 server postfix/smtpd[16856]: connect from mail-wg0-f45.google.com[74.125.82.45]
May 14 11:21:02 server postfix/smtpd[16856]: E7DB6198021A: client=mail-wg0-f45.google.com[74.125.82.45]
May 14 11:21:02 server postfix/cleanup[16860]: E7DB6198021A: message-id=<CAAPXZjOvoV5c8xrLsRAxPzMNTL_qQ5Byr+ZZVVS9AenrAipSzA@mail.gmail.com>
May 14 11:21:02 server /usr/lib64/plesk-9.0/psa-pc-remote[1117]: handlers_stderr: SKIP
May 14 11:21:02 server /usr/lib64/plesk-9.0/psa-pc-remote[1117]: SKIP during call 'check-quota' handler
May 14 11:21:03 server postfix/qmgr[3409]: E7DB6198021A: from=<[email protected]>, size=1803, nrcpt=1 (queue active)
May 14 11:21:03 server postfix-local[16863]: postfix-local: [email protected], [email protected], dirname=/var/qmail/mailnames
May 14 11:21:03 server postfix/smtpd[16856]: disconnect from mail-wg0-f45.google.com[74.125.82.45]
May 14 11:21:03 server postfix/pickup[15598]: 33A2219805E1: uid=110 from=<[email protected]>
May 14 11:21:03 server postfix/pipe[16862]: E7DB6198021A: to=<[email protected]>, relay=plesk_virtual, delay=0.28, delays=0.17/0/0/0.11, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
May 14 11:21:03 server postfix/qmgr[3409]: E7DB6198021A: removed
May 14 11:21:03 server postfix/cleanup[16860]: 33A2219805E1: message-id=<CAAPXZjOvoV5c8xrLsRAxPzMNTL_qQ5Byr+ZZVVS9AenrAipSzA@mail.gmail.com>
May 14 11:21:03 server postfix/qmgr[3409]: 33A2219805E1: from=<[email protected]>, size=2016, nrcpt=1 (queue active)
May 14 11:21:03 server postfix/smtp[16868]: connect to gmail-smtp-in.l.google.com[2a00:1450:4013:c01::1b]:25: Network is unreachable
May 14 11:21:03 server postfix/smtp[16868]: certificate verification failed for gmail-smtp-in.l.google.com[173.194.65.26]:25: untrusted issuer /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
May 14 11:21:03 server postfix/smtp[16868]: 33A2219805E1: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[173.194.65.26]:25, delay=0.36, delays=0.1/0/0.13/0.14, dsn=2.0.0, status=sent (250 2.0.0 OK 1400066463 f45si1450253eet.9 - gsmtp)
May 14 11:21:03 server postfix/qmgr[3409]: 33A2219805E1: removed
 
Did you actually receive the email, since it's saying "sent" ? (check spam folder as well)

Did you receive bounce email and error message why email was not sent?

Try to correct the following problems:
May 14 11:21:03 server postfix/smtp[16868]: connect to gmail-smtp-in.l.google.com[2a00:1450:4013:c01::1b]:25: Network is unreachable
May 14 11:21:03 server postfix/smtp[16868]: certificate verification failed for gmail-smtp-in.l.google.com[173.194.65.26]:25: untrusted issuer /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
 
In Horde the email is there and no bounce email and there is nothing in the spam (if you mean gmail)
How do i fix the error mentioned please?
 
Back
Top