Email Piping for WHMCS

[Gary Spires]

Hi

I'm trying to set up Email piping for WHMCS support tickets. However when I set the cron job in Plesk I get the following errors.

ERROR: PleskFatalException

Crontab->export() failed: crontabmng failed:
crontabmng syntax:
get <username>
to show crontab of <username>
set <username> <filename>
to set crontab of <username> from <filename>
allow <username>
to allow crontab of <username>
deny <username>
to deny crontab of <username>
remove <username>
to remove crontab of <username>
rename <username> <newusername>
to rename crontab of <username> to <newusername>
System error: crontab execution error

0: CrontabTaskPropertiesUIPointer.php:81
CrontabTaskPropertiesUIPointer->accessItem(string 'POST', NULL null)
1: UIPointer.php:596
UIPointer->access(string 'POST')
2: plesk.php:38

Any ideas how to solve this.

Thanks

Gary

 

[IgorG]

Seems that '@'-aliases in crontab cause Plesk to throw exception on adding new task. We have already submitted bug regarding this problem. I have updated it with your problem/ I hope it will be fixed soon.

 

[Gary Spires]

Many thanks for quick reply.

Is this update due soon? As the other option of email piping does not work either.

Regards

Gary

 

[IgorG]

sorry, but I have no any ETA when it will be fixed.

 

[Matthias K.]

Hello.

I think i have the same problem.

ERROR: PleskFatalException




Crontab->export() failed: crontabmng failed:
crontabmng syntax:
get <username>
to show crontab of <username>
set <username> <filename>
to set crontab of <username> from <filename>
allow <username>
to allow crontab of <username>
deny <username>
to deny crontab of <username>
remove <username>
to remove crontab of <username>
rename <username> <newusername>
to rename crontab of <username> to <newusername>
System error: crontab execution error
0: CrontabTaskPropertiesUIPointer.php:81
CrontabTaskPropertiesUIPointer->accessItem(string 'POST', NULL null)
1: UIPointer.php:596
UIPointer->access(string 'POST')
2: plesk.php:38

Is there any patch available to fix the problem?

thanks beforehand.

 

[IgorG]

The cause of the issue is that Plesk does not work well with crontab time "aliases" -- @weekly, @daily, @reboot and so on. As workaround I suggest you to avoid using '@'-aliases in crontabs.

 

[Matthias K.]

thx for your suggestion.
i will look for the aliases.