• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Email troubles after Plesk 8.0.0 upgrade

E

ewong

Guest
Hi All,

I have recently upgraded to Plesk 8.0.0. Since then, some of my clients have trouble using email via webmail and Outlook.

They got the message,
Your Internet Address has changed since the beginning of your Mail session. To protect your security, you must login again.

This problem is specific PC related, but we would like to fix it for some of our clients since it seems to be Plesk8 related.

Any suggestion would be much appreciated.

Many thanks,
Edward
 
You will need to off the ip address check in horde config.

go to /etc/psa-horde/horde/conf.php

and change :
$conf['auth']['checkip'] = true;

to:
$conf['auth']['checkip'] = false;
 
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