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Emails Being Rejected :s Urgent assistance required

gandoo

New Pleskian
Dear Sir or Madam,

Since upgrading to the latest version 9.2.3 for some odd reason all emails are being rejected with the following msg :

Hi. This is the qmail-send program at static.*my server ip*.clients.your-server.de.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

For some wweird reason i can send emails from horde but not recieved i have tried installing postfix then reverting back to qmail without fixing the problem.

I desperately need to recieve emails , i have been trying for a day and reasing through the forums and i cant seem to find anything which will help me.

Please please please i really need the help.

Many many many many thanks in advance.

Roger Mcnulty
 
Hi sir

Hello Sir,

Yea i tried but for some reason it did not work i will give this one more try but please help iam really desparate.Many thanks sir for replying i appreciate it.


Peter
 
Try to rebuild all mail setting with

/usr/local/psa/admin/sbin/mchk --with-spam

I hope it will help.
 
Hi sir

I tried that also still not work. i have purchased some support yesterday but nobody from has even taken alook at my ticket :S so im waiting and hopefully they shall be able to fix this issue.
 
You can send ID of ticket to me in PM and will check it and try to escalate.
 
This generally means that either you have your server misconfigured, you are leaking spam, or your server is generating 'backscatter' which can get you listed as well. To check the first item, you should review 'Best Practices' documents to see if you are configured correctly. Our MagicSpam partner has a good resource for that. (http://www.linuxmagic.com/best_practices/) If you think your server is causing 'backscatter', this may be when you have your SpamAssassin or email server configured to 'bounce' spam, but they get bounced to forged addresses. You might want to consider MagicSpam for Plesk, which blocks that traffic, rather than bouncing it.

New FAQ's

Q. Can MagicSpam for Plesk work with the SpamAssassin Module?

A. Yes, MagicSpam acts during the SMTP phase, and your SpamAssassin works after. MagicSpam and SA will work happily together, and SpamAssassin server loads will drop significantly.

Q. My SpamAssassin load is going through the roof! Help!

A. Have you considered MagicSpam for Plesk? One of the simplest and easiest add-ons for Plesk, it not only stops the majority of attacks before it hits SpamAssassin, but rejects the bulk of trojan and bot generated emails without adding to server load.

Q. Can I use RBL's or Blacklists with Plesk?

A. Yes, you can. But you might find it simpler and easier to use the MagicSpam Module for Plesk. This allows for simpler management, whitelisting, blacklisting and full logging of all SMPT traffic, both HAM and SPAM, and it comes with automatic subscriptions to many of your favourite RBL's

Q. I tried to deliver a bounce message to this address, but the bounce bounced!

A. This can happen when a spammer forges a from signature. It is called 'backscatter', and can get you on blacklists, even though you didn't send the email. Spammers try to 'bounce' emails off of your server. You need to 'reject' emails instead of bouncing them whenever possible. There is a Spam Module from one of our partners which is especially good at stopping the majority of this problem. Visit our store, or http://www.magicspam.com for more information.
 
Hi sir

The 2ndline support time was able to fix the issue it was broken mail handlers:
so the nice gentleman rebuilt qmail ( when i tried previous i could not get it to work)

Also for the bounces there is a workaroud which was given to me by another getleman from support :
sed '/&SendNotify/s/^/#/g' -i /opt/drweb/update.pl

Thanks
 
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