• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Emails can not receive

Igdirli76

New Pleskian
Hello,

unfortunately I can not receive mails. I can send mails without problems.

I have opened all ports. Internally I can receive mails.

I tried with IMAP and POP3 both without success.

Here are the logs :

Queued mail for delivery -> 250 2.1.5)
Jul 3 01:22:49 elated-shtern postfix/qmgr[23370]: C94193A0084: removed
Jul 3 01:22:51 elated-shtern postfix/smtpd[27180]: disconnect from unknown[37.83.12.11] ehlo=1 auth=1 mail=1 rcpt=1 data=1 quit=1
commands=6
Jul 3 01:23:45 elated-shtern dovecot: service=imap, user=[email protected], ip=[37.83.12.11]. Logged out rcvd=5087, sent=21295
Jul 3 01:25:23 elated-shtern postfix/anvil[26897]: statistics: max connection rate 1/60s for (smtp:::1) at Jul 3 01:15:23
Jul 3 01:25:23 elated-shtern postfix/anvil[26897]: statistics: max connection count 1 for (smtp:::1) at Jul 3 01:15:23
Jul 3 01:25:23 elated-shtern postfix/anvil[26897]: statistics: max cache size 1 at Jul 3 01:15:23
Jul 3 01:25:35 elated-shtern dovecot: imap-login: Login: user=<[email protected]>, method=DIGEST-MD5, rip=37.83.12.11, lip=192.168.17
8.41, mpid=27252, session=<DRLQRSzGe9AlUwwL>
Jul 3 01:26:26 elated-shtern dovecot: service=imap, user=[email protected], ip=[37.83.12.11]. Logged out rcvd=441, sent=3401
Jul 3 01:27:52 elated-shtern dovecot: imap-login: Disconnected (no auth attempts in 2 secs): user=<>, rip=52.125.140.5, lip=192.16
8.178.41, TLS: read(size=645) failed: Connection reset by peer, session=<7E/6TSzGQD80fYwF>
Jul 3 01:27:52 elated-shtern dovecot: pop3-login: Disconnected (no auth attempts in 2 secs): user=<>, rip=52.125.140.5, lip=192.16
8.178.41, TLS: read(size=645) failed: Connection reset by peer, session=<XlH6TSzGQD80fYwF>
Jul 3 01:28:07 elated-shtern dovecot: pop3-login: Login: user=<[email protected]>, method=DIGEST-MD5, rip=37.83.12.11, lip=192.168.17
8.41, mpid=27316, TLS, session=<DKLYTizGntAlUwwL>
Jul 3 01:28:07 elated-shtern dovecot: service=pop3, user=[email protected], ip=[37.83.12.11]. Disconnected: Logged out rcvd=12, sent=
46, top=0/0, retr=0/0, del=0/3, size=5192
Jul 3 01:28:07 elated-shtern postfix/smtpd[27317]: warning: dict_nis_init: NIS domain name not set - NIS lookups disabled
Jul 3 01:28:07 elated-shtern postfix/smtpd[27317]: connect from unknown[37.83.12.11]
Jul 3 01:28:07 elated-shtern postfix/smtpd[27317]: DFEA93A0084: client=unknown[37.83.12.11], sasl_method=DIGEST-MD5, sasl_username
 
Make sure DNS points to the correct server.
If the domain you're using there, according to the log, should point to that server, it currently doesn't. There's a Microsoft mailserver answering on that domain's MX, not a postfix.
 
Back
Top