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Emergency - Server crashed & Plesk restore can't find info.xml

J

JoeyAngrisano

Guest
My server crashed yesterday and I'm trying to rebuild however Plesk Restore can't seem to actually restore anything. I've got two sets of valid backup files, each a day apart. Both sets consist of a backup.psa, backup.psa2, backup.psa3, backup.psa4. The first of these has the plesk restore icon and opens up Plesk restore upon a double click.

The problem is when I try to restore, it indicates that it can't find the info.xml file. And I can't find any sort of option to ignore this nor does changing any of the settings seem to make a difference. Can anyone help?

I'm dead in the water here... :confused:
 
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