• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Emergency - Server crashed & Plesk restore can't find info.xml

J

JoeyAngrisano

Guest
My server crashed yesterday and I'm trying to rebuild however Plesk Restore can't seem to actually restore anything. I've got two sets of valid backup files, each a day apart. Both sets consist of a backup.psa, backup.psa2, backup.psa3, backup.psa4. The first of these has the plesk restore icon and opens up Plesk restore upon a double click.

The problem is when I try to restore, it indicates that it can't find the info.xml file. And I can't find any sort of option to ignore this nor does changing any of the settings seem to make a difference. Can anyone help?

I'm dead in the water here... :confused:
 
Back
Top