Enable-Email-Service - Checkbox greyed out (disabled) - Email-Catchall does not work

[ehrenwert]

Hello,

I got a little problem using PLESK 11.5 with Debian and Postfix:

A customer uses 2 subscriptions on this server:
-> subscription abc.com
-> subscripton def.com

On the first subscription the "Enable Email"-Button (Email-Configuration) is enabled, on the second it is disabled for all domains.

I already tried to change this by using

/usr/local/psa/bin/domain -u def.com -mail_service true

The output is:

SUCCESS: Update of domain 'def.com' completed

But the checkbox is still greyed and the catchall-service still does not work.

If I try to check the status via terminal the output is the following:

/usr/local/psa/bin/domain -i def.com | grep "Mail service"
Mail service: Off

Please help me out - thanks in advance

 

[IgorG]

Check status of -mail_service option for subscription utility instead of domain.