Question Erreur: Unable to close relay: mailmng-server failed:

[acordier]

When I try to save settings from "Configuring Server-Wide Mail Settings" I get the following error :

Erreur: Unable to close relay: mailmng-server failed:

There is no further explanation or detailed error message...

It was working one month ago and may be due to switching from qmail to dovecot at some point.

How can I find the origin of this error and repair my configuration ?

 

[acordier]

Hum... I posted in Plesk Onyx instead of "Plesk 12.x for Linux", my mistake (could someone put the thread in the appropriate Discussion ?
Thx

 

[acordier]

No one has a suggestion on how to solve this ?
Is there anything I can do to give more information and get help ?

 

[IgorG]

Any related errors in maillog? Have you tried to run

# plesk repair mail

?

 

[acordier]

# plesk repair mail

Repairing the mail server configuration

Reconfigure all domains and mailboxes? [Y/n]
Reconfiguring all domains and mailboxes ......................... [2016-12-06 08:55:40] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/mchk'] with exit code [1]
[FAILED]
- mchk failed:

Error messages: 0; Warnings: 0; Errors resolved: 0​

Relaunching mchk :

# /usr/local/psa/admin/bin/mchk

==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_imap_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... fail
==> Checking for: mail_outgoing_restore... ok
==> Checking for: mail_transport_restore... ok
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin
​

 

[IgorG]

/usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin

Most probably that it is caused by database inconsistency. Check it with

# plesk repair db

Contact Plesk Support Team if not help.

 

[acordier]

# plesk repair db

Checking the Plesk database using the native database server tools .. [OK]

Checking the structure of the Plesk database ........................ [OK]

Checking the consistency of the Plesk database ...................... [OK]

Error messages: 0; Warnings: 0; Errors resolved: 0​

I'm going to contact Plesk Support.
Thanks

 

[IgorG]

I'm going to contact Plesk Support.

Please share their solution here.
Thanks.