Erreur: Unable to open log file access_log: file should not be a symlink.

[Hicham]

Hi,

I have setup two server with the same config, but whenever I try to access log files on one server I get the error : "Unable to open log file access_log: file should not be a symlink."

what would be causing that ?

I checked the permissions, there are identical between the two servers.

Any help would be appreciated.

Regards.

 

[TristanA]

Hi,

I have the same problem!

Do you have:


Any help?

Regards
Tristan

 

[IgorG]

But is this log file really symlink or regular file? Have you checked it on filesystem?

 

[TristanA]

Hello,

Thank you for your help.

Yes I checked on the server, the files are normal.

-bash-4.1$ ls -la
total 2320
dr-xr-x--- 2 xxxxxx psaserv 4096 24 juil. 03:25 .
dr-xr-x--- 7 xxxxxx psaserv 4096 3 juil. 11:14 ..
-rw-r--r-- 1 root root 13793 12 août 11:26 access_log
-rw-r--r-- 1 root root 965432 12 août 03:52 access_log.processed
-rw-r--r-- 1 root root 0 12 août 03:52 access_ssl_log
-rw-r--r-- 1 root root 0 24 juil. 03:25 access_ssl_log.processed
-rw-r--r-- 1 root root 1347790 12 août 10:18 error_log
-rw-r--r-- 1 root root 0 12 août 03:52 xferlog_regular
-rw-r--r-- 1 root root 24153 24 juil. 03:25 xferlog_regular.processed
-bash-4.1$
-bash-4.1$
-bash-4.1$ pwd
/var/www/vhosts/xxxxx.fr/statistics/logs

 

[IgorG]

12 août

Have you tried switch locale to English UTF8 ?

 

[TristanA]

How i can switch locale?

OS is CentOS 6.

 

[IgorG]

Make sure that you have following content of file /etc/sysconfig/i18n

# cat /etc/sysconfig/i18n
LANG="en_US.UTF-8"
SYSFONT="latarcyrheb-sun16"

Correct it and then reload locale with

# source /etc/sysconfig/i18n

After that check that you have English locale with

# echo $LANG
en_US.UTF-8

echo $LANG

 

[TristanA]

thank you
you think it will solve the problem?

 

[IgorG]

I'm just guessing. You can return locale back if it does not help.

 

[Hicham]

Hi,

That doesn't resolve the issue unfortunately.

 

[Nikolay.]

Please post listing of /var/www/vhosts/system/xxxxx.fr/logs instead.

 

[Hicham]

Please post listing of /var/www/vhosts/system/xxxxx.fr/logs instead.

There is no such folder in the machine

 

[Nikolay.]

Um. Sorry. You didn't specify which Plesk version you are running, did you? I guess 11.0.9 then.

Well. At least you should look into /var/log/sw-cp-server/error_log. It should have something relevant (e.g., exact file location Panel is trying to access).

 

[Hicham]

Um. Sorry. You didn't specify which Plesk version you are running, did you? I guess 11.0.9 then.

Well. At least you should look into /var/log/sw-cp-server/error_log. It should have something relevant (e.g., exact file location Panel is trying to access).

I am running 11.0.9.

And by looking into /var/log/sw-cp-server/error_log, I can't find any trace of the mentioned error

 

[IgorG]

I think that it would be more effectively if you contact Support Team with this issue. It looks like very specific and require detailed investigation directly on your server.

 

[Hicham]

Ok found a solution based on http://forum.parallels.com/showthre...pache-Solution&p=340666&viewfull=1#post340666

I had a symlink from /var/www/vhosts to <target_directory>, I replaced the symlink by a mount point in /etc/fstab :
/path/to/your/target/directory /path/to/your/shortcut/directory none bind 0 0


And problem solved.