• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Question Erro lista de processos

Server operating system version
windows 2012
Plesk version and microupdate number
18.0.59 #0
helpers.js:113 Uncaught TypeError: Cannot read properties of undefined (reading 'urls')
at t.default (app.bundle.js?1.3.5&18.0.59:15:37229)
at <anonymous>:3:21
at Object.execCb (require.js?1708774517:5:16786)
at i.check (require.js?1708774517:5:10518)
at i.<anonymous> (require.js?1708774517:5:12961)
at require.js?1708774517:5:1544
at require.js?1708774517:5:13429
at each (require.js?1708774517:5:1020)
at i.emit (require.js?1708774517:5:13396)
at i.check (require.js?1708774517:5:11079)
at i.enable (require.js?1708774517:5:13294)
at i.init (require.js?1708774517:5:9622)
at j (require.js?1708774517:5:8320)
at Object.completeLoad (require.js?1708774517:5:16021)
at HTMLScriptElement.onScriptLoad (require.js?1708774517:5:16941)
at HTMLScriptElement.i (helpers.js:91:17)
t.default @ app.bundle.js?1.3.5&18.0.59:15
(anônimo) @ VM308:3
execCb @ require.js?1708774517:5
check @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
each @ require.js?1708774517:5
emit @ require.js?1708774517:5
check @ require.js?1708774517:5
enable @ require.js?1708774517:5
init @ require.js?1708774517:5
j @ require.js?1708774517:5
completeLoad @ require.js?1708774517:5
onScriptLoad @ require.js?1708774517:5
i @ helpers.js:91
load (assíncrono)
(anônimo) @ trycatch.js:213
(anônimo) @ dom.js:78
req.load @ require.js?1708774517:5
load @ require.js?1708774517:5
load @ require.js?1708774517:5
fetch @ require.js?1708774517:5
check @ require.js?1708774517:5
enable @ require.js?1708774517:5
enable @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
each @ require.js?1708774517:5
enable @ require.js?1708774517:5
init @ require.js?1708774517:5
(anônimo) @ require.js?1708774517:5
setTimeout (assíncrono)
req.nextTick @ require.js?1708774517:5
o @ require.js?1708774517:5
requirejs @ require.js?1708774517:5
(anônimo) @ VM308:2
(anônimo) @ process:131
(anônimo) @ process:131
 
Hi @KakarottoSSJ422170813 . This issue has been seen before and has the internal ID PPS-13809. However, in the previous case we were not able to reproduce it here. It is probably linked to some other underlying issue on the operating system. The best I can suggest here is to open a support ticket to let engineers check it directly on your server. Please mention PPS-13809 in your ticket.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
Back
Top