Issue Error 413

[ninjacat]

Hi when im trying to upload files < 4mb i keep getting 413 error. I tried to set the nginx parameter client_max_body_size but it still got error, I also tried changing php setting but still error... What else should i try to fix this error?

 

[IgorG]

Please look at this KB article Unable to upload file to the website: Request body no files data length is larger than the configured limit

 

[ninjacat]

I have only modules in etc/httpd

 

[Hex]

trying to upload files

From Plesk File Manager or your website uploader?

 

[ninjacat]

from my website uploader

 

[Hex]

I tried to set the nginx parameter client_max_body_size but it still got error

What made you decided to implements this?

Give us the response of this command and post it here:

# grep "post_max_size\|upload\|memory" /var/www/vhosts/system/example.com/etc/php.ini

Replace example.com with your affected domain.

 

[ninjacat]

file_uploads = On max_file_uploads = 20 memory_limit = 512M mysqlnd.collect_memory_statistics = Off post_max_size = 256M upload_max_filesize = 256M

 

[Hex]

IgorG recommends the above support article based on your request, but you didn't answer my first question.
This could be a lot of things, you can start with these in order:

1. Clear your browser cookies.
2. Restart or change your browser.
3. Reboot your server. or service httpd restart
4. plesk installer --select-release-current --reinstall-patch --upgrade-installed-components