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Resolved Error 500 internal server error (But I don't have more information)

J

jaumealcantarago

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Version 18.0.56 Update #3
I have uploaded a Symfony 5 application to my subdomain and when I log in I get this error 500 ->
1698924399864.png

The problem I have is that I cannot receive more information about this error, , this is in the ples logs panel ->

1698924525547.png
I also have PHP
Code: 
display_errors
enabled ->
1698924631123.png
I have also reviewed the Nginx and Apache errors, although my server is Nginx but I have reviewed the vast majority of log files, also the logs of my subdomain such as;
-rw-r--r-- 2 root root 0 Oct 26 11:30 access_log
-rw-r--r-- 2 root root 2675 Nov 1 06:26 access_log.processed
-rw-r--r-- 2 root root 0 Nov 1 06:27 access_log.webstat
-rw-r--r-- 2 root root 4451 Nov 2 11:25 access_ssl_log
-rw-r--r-- 2 root root 545244 Nov 1 06:26 access_ssl_log.processed
-rw-r--r-- 2 root root 0 Nov 1 06:27 access_ssl_log.webstat
-rw-r--r-- 2 root root 35880 Nov 2 00:00 error_log
-rw-r--r-- 2 root root 157 Nov 2 09:38 proxy_access_log
-rw-r--r-- 2 root root 0 Oct 28 06:31 proxy_access_ssl_log
-rw-r--r-- 2 root root 0 Oct 26 11:30 proxy_error_log

And symfony is not logging anything in the var/log folder and it has all the writing permissions so that the server user can write.

Please help, I've been dealing with this issue for a few days and I'm running out of time.

Thank you so much
 
Peter Debik said:
Could you please show the content of your .htaccess file?
Click to expand...
Yes, this is the .htaccess file created with apache-pack in my /public/ folder:


HTTP: 
DirectoryIndex index.php

# By default, Apache does not evaluate symbolic links if you did not enable this
# feature in your server configuration. Uncomment the following line if you
# install assets as symlinks or if you experience problems related to symlinks
# when compiling LESS/Sass/CoffeScript assets.
# Options +FollowSymlinks

# Disabling MultiViews prevents unwanted negotiation, e.g. "/index" should not resolve
# to the front controller "/index.php" but be rewritten to "/index.php/index".
<IfModule mod_negotiation.c>
    Options -MultiViews
</IfModule>

<IfModule mod_rewrite.c>
    # This Option needs to be enabled for RewriteRule, otherwise it will show an error like
    # 'Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden'
    Options +FollowSymlinks

    RewriteEngine On

    # Determine the RewriteBase automatically and set it as environment variable.
    # If you are using Apache aliases to do mass virtual hosting or installed the
    # project in a subdirectory, the base path will be prepended to allow proper
    # resolution of the index.php file and to redirect to the correct URI. It will
    # work in environments without path prefix as well, providing a safe, one-size
    # fits all solution. But as you do not need it in this case, you can comment
    # the following 2 lines to eliminate the overhead.
    RewriteCond %{REQUEST_URI}::$0 ^(/.+)/(.*)::\2$
    RewriteRule .* - [E=BASE:%1]

    # Sets the HTTP_AUTHORIZATION header removed by Apache
    RewriteCond %{HTTP:Authorization} .+
    RewriteRule ^ - [E=HTTP_AUTHORIZATION:%0]

    # Redirect to URI without front controller to prevent duplicate content
    # (with and without `/index.php`). Only do this redirect on the initial
    # rewrite by Apache and not on subsequent cycles. Otherwise we would get an
    # endless redirect loop (request -> rewrite to front controller ->
    # redirect -> request -> ...).
    # So in case you get a "too many redirects" error or you always get redirected
    # to the start page because your Apache does not expose the REDIRECT_STATUS
    # environment variable, you have 2 choices:
    # - disable this feature by commenting the following 2 lines or
    # - use Apache >= 2.3.9 and replace all L flags by END flags and remove the
    #   following RewriteCond (best solution)
    RewriteCond %{ENV:REDIRECT_STATUS} =""
    RewriteRule ^index\.php(?:/(.*)|$) %{ENV:BASE}/$1 [R=301,L]

    # If the requested filename exists, simply serve it.
    # We only want to let Apache serve files and not directories.
    # Rewrite all other queries to the front controller.
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^ %{ENV:BASE}/index.php [L]
</IfModule>

<IfModule !mod_rewrite.c>
    <IfModule mod_alias.c>
        # When mod_rewrite is not available, we instruct a temporary redirect of
        # the start page to the front controller explicitly so that the website
        # and the generated links can still be used.
        RedirectMatch 307 ^/$ /index.php/
        # RedirectTemp cannot be used instead
    </IfModule>
</IfModule>
 
Ohya said:
Try enable debug in your CMS -> The Debug Component (Symfony 3.3 Docs). | Troubleshooting Problems (Symfony 5.4 Docs)

And, why about /var/log/plesk-phpXX-fpm/error.log ?
Click to expand...
I have tried the debug but of course being in production many errors appear, and in /var/log/plesk-php74-fpm I do find logs of 500 but with the favicon of my app, here I leave you some example ->
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "{"message":"Uncaught PHP Exception Twig\\Error\\RuntimeError: \"An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").\" at /var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig line 9","context":{"exception":{"class":"Twig\\Error\\RuntimeError","message":"An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig:9","previous":{"class":"InvalidArgumentException","message":"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypo"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "ints.json\" does not exist.","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/webpack-encore-bundle/src/Asset/EntrypointLookup.php:124","previous":{"class":"Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException","message":"No route found for \"GET https://barcolon.w3bcn.es/favicon.ico\" (from \"https://barcolon.w3bcn.es/login\")","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/http-kernel/EventListener/RouterListener.php:135","previous":{"class":"Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException","message":"No routes found for \"/favicon.ico/\".","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/routing/Matcher/Dumper/CompiledUrlMatcherTrait.php:74"}}}}},"level":500,"level_name":"CRITICAL","channel":"request","datetime":"2023-11-02T13:21:30.751536+00:00","extra":{}}"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "{"message":"Exception thrown when handling an exception (Twig\\Error\\RuntimeError: An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\"). at /var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig line 9)","context":{"exception":{"class":"Twig\\Error\\RuntimeError","message":"An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig:9","previous":{"class":"InvalidArgumentException","message":"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/p"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "ublic/build/entrypoints.json\" does not exist.","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/webpack-encore-bundle/src/Asset/EntrypointLookup.php:124"}}},"level":500,"level_name":"CRITICAL","channel":"request","datetime":"2023-11-02T13:21:30.756291+00:00","extra":{}}"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "{"message":"Uncaught Exception: An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").","context":{"exception":{"class":"Twig\\Error\\RuntimeError","message":"An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig:9","previous":{"class":"InvalidArgumentException","message":"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/webpack-"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: "encore-bundle/src/Asset/EntrypointLookup.php:124","previous":{"class":"Twig\\Error\\RuntimeError","message":"An exception has been thrown during the rendering of a template (\"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.\").","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/templates/base.html.twig:9","previous":{"class":"InvalidArgumentException","message":"Could not find the entrypoints file from Webpack: the file \"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/public/build/entrypoints.json\" does not exist.","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/webpack-encore-bundle/src/Asset/EntrypointLookup.php:124","previous":{"class":"Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException","message":"No route found for \"GET https://barcolon.w3bcn.es/favicon.ico\" (from"
[02-Nov-2023 13:21:30] WARNING: [pool barcolon.w3bcn.es] child 621292 said into stderr: " \"https://barcolon.w3bcn.es/login\")","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/http-kernel/EventListener/RouterListener.php:135","previous":{"class":"Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException","message":"No routes found for \"/favicon.ico/\".","code":0,"file":"/var/www/vhosts/w3bcn.es/barcolon.w3bcn.es/vendor/symfony/routing/Matcher/Dumper/CompiledUrlMatcherTrait.php:74"}}}}}}},"level":500,"level_name":"CRITICAL","channel":"php","datetime":"2023-11-02T13:21:30.756647+00:00","extra":{}}"
 
Please replace
Code: 
Options +FollowSymlinks
in your .htaccess file with
Code: 
Options +SymLinksIfOwnerMatch
It will probably fix the error 500. The root cause is probably that with the symlink protection in the Apache & Nginx settings "on", FollowSymlinks is a prohibited directive. The newer and safer SymLinksIfOwnerMatch can replace it.
 
Peter Debik said:
Please replace
Code: 
Options +FollowSymlinks
in your .htaccess file with
Code: 
Options +SymLinksIfOwnerMatch
It will probably fix the error 500. The root cause is probably that with the symlink protection in the Apache & Nginx settings "on", FollowSymlinks is a prohibited directive. The newer and safer SymLinksIfOwnerMatch can replace it.
Click to expand...
Ya resolví el problema, era el flat de dos archivos base de mi proyecto
 
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