Issue error 500 post http 1.0

[duaatahli]

Server operating system version

Ubuntu 20.04.4 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.44 Update #3,

Hello

I'm running wordpress website and application
when I proceed to checkout, the checkout keeps loading and I got this error in log

How to solve this please?

Date	Type	IP	Code	Message	R	Agent	Size	Source
2022-07-05 10:24:33	Error	5.155.43.173	500	POST /en/app-checkout/ HTTP/1.0			4.12 K	Apache SSL/TLS access

 

[Maarten]

Can you open the browser console and check the errors and XHR requests?
In Firefox: Tools -> Browser Tools -> Web Developer Tools

Also, check if there are errors in the Web Application Firewall:
Subscription -> Web Application Firewall -> Error Log File

 

[duaatahli]

The problem in the mobile android application
when I proceed to checkout page in the mobile app, it keeps loading and I got the error message in the website log
The errors in the Web Application Firewall:

2022-05-24 07:43:55	Error	51.91.27.115	AH01276: Cannot serve directory /var/www/vhosts/bluepharma.store/httpdocs/wp-content/plugins/woocommerce-checkout-field-editor/dist/js/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive
2022-05-24 07:43:55	Error	51.91.27.115	AH01276: Cannot serve directory /var/www/vhosts/bluepharma.store/httpdocs/wp-content/plugins/woocommerce-checkout-field-editor/dist/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive

 

[Maarten]

Please check if there are errors in the Web Application Firewall when you open the checkout page in the mobile app:

Subscription -> Web Application Firewall -> Error Log File

 

[duaatahli]

no errors in the web application firewall when opening the app

 

[duaatahli]

help please!!

 

[Maarten]

Please don't edit your previous posts and give a completely different answer.

I guess you're using the "Checkout Field Editor (Checkout Manager) for WooCommerce" plugin.

There is something wrong with the installation. Please post your problem on the support page:

[Checkout Field Editor (Checkout Manager) for WooCommerce] Support | WordPress.org

wordpress.org

 

[mow]

The problem in the mobile android application
when I proceed to checkout page in the mobile app, it keeps loading and I got the error message in the website log
The errors in the Web Application Firewall:

2022-05-24 07:43:55	Error	51.91.27.115	AH01276: Cannot serve directory /var/www/vhosts/bluepharma.store/httpdocs/wp-content/plugins/woocommerce-checkout-field-editor/dist/js/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive
2022-05-24 07:43:55	Error	51.91.27.115	AH01276: Cannot serve directory /var/www/vhosts/bluepharma.store/httpdocs/wp-content/plugins/woocommerce-checkout-field-editor/dist/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive

Then check where you open those URLs in your mobile app and fix those URLs to point to an actual file, not a directory.