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Issue Error 502 nginx

K

kankamuso

New Pleskian
Server operating system version
22.04.4 LTS
Plesk version and microupdate number
18.0.60 #1
I had some hardware problemas with my provider and moved to a new one. We ordered it with Ubuntu and restored all our domains, emails, etc.. A few days later it has started throwing error 502 and I cannot find a way to solve it. If, for a given domain, I disable nginx acting like a proxy, it will show the main web but it will still fail with subdomains like webmail.xxxx.com and any other page like https://mypage/my_sub_page.

We are running this:

OS: Ubuntu 22.04.4 LTS
Product: Plesk Obsidian 18.0.60 Update #1, last updated on April 25, 2024 12:03 PM

Any help will be appreciated as I don't know what else to check after performing full plesk repair, checking there is apache2 running and that IPBan is disabled...

Thanks in advance,

Jose
 
Either check logs and provide more detailed information, or contact the support team.

Check the Apache and Nginx logs ones at first:


To sign in to support, please go to https://support.plesk.com
If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
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