Error After Update with "BackUp Settings"

[jerricho]

ERROR: FindTemplate: file /backup/backup_conf.tpl does not exist anywhere in /usr/local/psa/admin/plib/templates/


Anyone ever seen this or know how to fix it?

SWSoft support sucks.

 

[jerricho]

15 views and not a single response.

Someone explain to me why we waste money on this craptacular product?

 

[jerricho]

I'm no genius, but it appears to be there to me.....

r-xr-x---  2 root root  4096 Jun  7 15:55 .
drwxr-xr-x  7 root root 16384 Apr 23 16:07 ..
-rw-r--r--  1 root root   638 Apr  4 02:59 backup_client_backaup_info.tpl
-rw-r--r--  1 root root  1086 Apr  4 02:59 backup_client_wait.tpl
-rw-r--r--  1 root root  1025 Apr  4 02:59 backup_conf.tpl
-rw-r--r--  1 root root   502 Apr  4 02:59 backup_delete.tpl
-rw-r--r--  1 root root  2860 Apr  4 02:59 backup_dialog.tpl
-rw-r--r--  1 root root   494 Apr  4 02:59 backup_front.tpl
-rw-r--r--  1 root root  1042 Apr  4 02:59 backup_ftp_setting.tpl
-rw-r--r--  1 root root  2374 Apr  4 02:59 backup_new.tpl
-rw-r--r--  1 root root   361 Apr  4 02:59 backup_overwrite_confirm.tpl
-rw-r--r--  1 root root   458 Apr  4 02:59 backup_session_list.tpl
-rw-r--r--  1 root root   327 Apr  4 02:59 backup_stop.tpl
-rw-r--r--  1 root root  2526 Apr  4 02:59 cron_backup.tpl
-rw-r--r--  1 root root   146 Apr  4 02:59 download_dialog.tpl
-rw-r--r--  1 root root   563 Apr  4 02:59 dumps_list.tpl
-rw-r--r--  1 root root  1313 Apr  4 02:59 ftp_account.tpl
-rw-r--r--  1 root root   211 Apr  4 02:59 ftp_dumps_list.tpl
-rw-r--r--  1 root root  3529 Apr  4 02:59 scheduled.tpl
-rw-r--r--  1 root root   694 Apr  4 02:59 upload_dump.tpl
-rw-r--r--  1 root root  1173 Apr  4 02:59 view_dumpfile_info.tpl
[root@dot backup]# pwd
/usr/local/psa/admin/plib/templates/backup

38 views and STILL NO RESPONSE.

Thanks!