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Basic Pleskian
- Server operating system version
- Ubuntu 24.04 Operating System Ubuntu 24.04.4 LTS
- Plesk version and microupdate number
- Plesk Obsidian v18.0.78_build1800260529.17 os_
I got this log yesterday I update it no new update but still got this:
mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
**** Product prep-install started.
Create user 'psaadm' and group 'psaadm'
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Create group 'swkey-data'
Group 'swkey-data' already exists
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create group 'psaserv'
Group 'psaserv' already exists
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Create group 'psacln'
Group 'psacln' already exists
Trying to got legacy variables... done
Trying to save legacy variables... done
Checking that /opt/psa/bin/chrootsh registered as login shell...
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... connected
done
Trying to find Plesk database psa... version is 018000000
Trying to backup MySQL database... mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
ERROR while trying to backup MySQL database
Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.78_installation.log), fix and try again
mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
***** problem report *****
ERROR while trying to backup MySQL database
Launching component and product checkers...
Downloading file report-update: 0%
Downloading file report-update: 100% was finished.
Downloading file pool/PSA_18.0.78_19254/examiners/py_launcher.sh: 0%
Downloading file pool/PSA_18.0.78_19254/examiners/py_launcher.sh: 100% was finished.
ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit https://support.plesk.com/ to search for a solution.
mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
**** Product prep-install started.
Create user 'psaadm' and group 'psaadm'
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Create group 'swkey-data'
Group 'swkey-data' already exists
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create group 'psaserv'
Group 'psaserv' already exists
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Create group 'psacln'
Group 'psacln' already exists
Trying to got legacy variables... done
Trying to save legacy variables... done
Checking that /opt/psa/bin/chrootsh registered as login shell...
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... connected
done
Trying to find Plesk database psa... version is 018000000
Trying to backup MySQL database... mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
ERROR while trying to backup MySQL database
Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.78_installation.log), fix and try again
mariadb-dump: Got error: 1932: "Table 'psa.module_dnssec_dnsZone' doesn't exist in engine" when using LOCK TABLES
***** problem report *****
ERROR while trying to backup MySQL database
Launching component and product checkers...
Downloading file report-update: 0%
Downloading file report-update: 100% was finished.
Downloading file pool/PSA_18.0.78_19254/examiners/py_launcher.sh: 0%
Downloading file pool/PSA_18.0.78_19254/examiners/py_launcher.sh: 100% was finished.
ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit https://support.plesk.com/ to search for a solution.