Issue Error after updating plesk to its last version

[Gerardo]

Hello when performing an update in plesk, the control panel are disconnected and want to log in again mark the following error

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.:') in Unknown on line 0

When using plesk repair installation send me this other message

Warning: require_once(api-cli/CliUtilityRunner.php): failed to open stream: No such file or directory in /usr/local/psa/admin/plib/api-cli/repair.php on line 4

Fatal error: require_once(): Failed opening required 'api-cli/CliUtilityRunner.php' (include_path='.:') in /usr/local/psa/admin/plib/api-cli/repair.php on line 4
exit status 255

Thanks

 

[UFHH01]

Hi Gerardo,

pls. note, that this Plesk Community Forum is a ENGLISH - ONLY forum community. Pls. translate your thread title and your thread post into english.

 

[Gerardo]

Hi Gerardo,

pls. note, that this Plesk Community Forum is a ENGLISH - ONLY forum community. Pls. translate your thread title and your thread post into english.

Thanks for your advice .. edit

 

[UFHH01]

Hi Gerardo,

When using plesk repair installation send me this other message

Could you pls. post the FULL command, that you used over the command line ( logged in as user "root" ) ?

Pls. make sure, that the Plesk webserver "sw-cp-server" and the depending Plesk PHP-FPM instance "sw-engine" are running and consider to restart them, before you try again your "plesk repair" - command:

service sw-cp-server restart

service sw-engine restart

OR

service psa restart

Plesk Repair Utility: => Plesk Repair Utility

Example command:

plesk repair installation -y -v

Additional informations:

Pls. consider to investigate possible issues/errors/problems with the help of your "panel.log" and post corresponding entries, so that people willing to help you have something to start with their investigations:

=> Plesk for Linux services logs and configuration files ( KB - article: 213403509 )

Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:

=> How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article: 213408889 )​