Error: Cannot Select a Database. The database is unknown.

[bradm]

Hello,

We have a user getting the following error when clicking their "Image Gallery" on step 4 (Edit):

Cannot Select a Database. The database is unknown.

I searched the forum, but did not find anything in regard.

Any further information on this error would be appreciated.

Thanks,
Brad

 

[DaleStirling]

I am also having the same issue is there any resolution to this?

 

[abezborodova]

The problem is caused by the fact that Parallels Plesk Sitebuilder is unable to query module SQLite database that is located on publishing host.

The SQLite database file is located on the publishing server in directory <Working directory>/data/storage.
Login to FTP location where the site is published to, verify the file exists and has correct permissions. It should be:

ftp> ls data/storage
200 PORT command successful
150 Opening ASCII mode data connection for file list
drwxrwsrwx 3 user group 45 Mar 16 18:04 .
drwxrwsr-x 5 user group 45 Nov 29 09:51 ..
drwxrwsrwx 2 user group 6 Nov 29 09:51 attachments
-rwxrwxrwx 1 user group 8192 Feb 10 18:19 sb_modules.php
226 Transfer complete
ftp>

Where user:group is user and group of Apache web server in this directory (Apache works in the directory with privileges of user:group). <Working directory> is site's publishing directory.