Resolved Error: Could not issue a Let’s Encrypt SSL/TLS certificate for app.basket-nation.com.

[Rafy]

Hello,

I have a domain named basket-nation.com and a subdomain app.basket-nation.com
The server is Centos 7 with plesk installed and let’s encrypt too.

I have ssl certificate installed and renewed automatically on my main domain but have error on the subdomain.
Installation was OK but renew is KO:

Error: Could not issue a Let’s Encrypt SSL/TLS certificate for app.basket-nation.com. Authorization for the domain failed.
Details
Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/YwLF3fmG34FmJsvdXUlwRzb8fo85NwBVS1qS7Oh7OWU.
Details:
Type: urn:acme:error:connection
Status: 400
Detail: Fetching https://app.basket-nation.com.well-known/acme-challenge/2ZAyT74oR408UinMujDiL3owoxpiulS8FVvjGe62C1c: Error getting validation data

I don’t really know what to do, I also opened a ticket on let's encrypt support and waiting for an answer.
If someone have an idea about what to do/check?

Thank you!

 

[IgorG]

Please check solution from this KB article Unable to install Let's Encrypt SSL: Invalid response from example.com: 404 Not Found

 

[Rafy]

Hello,

I found the DNS problem but have now a new error.

SSL Report: basket-nation.com Ready

Error: Could not issue a Let’s Encrypt SSL/TLS certificate for app.basket-nation.com.

The authorization token is not available at https://app.basket-nation.com/.well-known/acme-challenge/M8Evz-9-OlOu0Af7MWHMtS65qlJ4cvJj2MmHxmxd29c.
To resolve the issue, make it is possible to download the token file via the above URL.
See the related Knowledge Base article for details.
Details
Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/zOe2jzdtjMwQBYhpmP2RhZ4C9jeUPvSObxSI2ibUPSU.
Details:
Type: urn:acme:error:unauthorized
Status: 403
Detail: Invalid response from http://app.basket-nation.com/.well-known/acme-challenge/M8Evz-9-OlOu0Af7MWHMtS65qlJ4cvJj2MmHxmxd29c: “{“timestamp”:“2017-11-20T10:18:38.795+0000”,“status”:404,“error”:“Not Found”,“message”:“Not Found”,“path”:”/.well-known/acme-cha"

I'm working on it, but if you have any idea...

Thank you!

 

[Rafy]

Problem solved.

Was because of my "Additional directives for HTTPS" in my domain's "Apache & Nginx settings" in plesk.