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error creating a subdomain

You have incorrect SSL certificate for this domain. So in this case, you will need to reissue the Certificate or reinstall to use it again.
 
Thanks for your reply.
Sorry my english, I'm using the translator.
Unable to resolve the problem, and I want to documented here for future searches.
I detected the following: had a problem with the hosting plan, where only the customers who were in the plan, did not allow the creation of a new subdomímio and also adding new customers in this plan.
So I cloned a plan that worked, I made the necessary changes, and assigns the new plan to all customers who were with the old plan, and it worked.
 
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