Error creating database from client account

[EmilioO]

My panel suddenly stop works to create databases from client account
This error shows:

Internal error.
PHP Notice: Undefined variable: dbType

From admin account there is no problem to create databases.
I`ve run bootstrap.sh repair successfully but still not working.
Google search and forum search doesn't helps me.


Plesk 12.0.18 #55 Ubuntu Linux 10.04

 

[IgorG]

I never saw such error message. I suppose that it is caused by some strange database inconsistency.
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Odin, then your purchase will be re-funded.

 

[EmilioO]

Hi, thanks for you response.
For users in the same situation, Parallels stops supporting Ubuntu 10.4 en April 2015, so I can't create a support ticket.