Resolved Error during last Plesk upgrade

[Pascal_Netenvie]

Server operating system version

Debian 12.12

Plesk version and microupdate number

Plesk Obsidian 18.0.72 Update #3

Hello,
This last night i have this error while plesk tried to upgrade.
Some idea ?

Execution failed.
Command: autoinstaller
Arguments: Array
(
    [0] => --select-product-id
    [1] => plesk
    [2] => --select-release-current
    [3] => --upgrade-installed-components
)

Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.73_17725/release.inf3: 0%
...
...
Downloading file pool/WPB_18.0.69_87/sitebuilder-18.0.69-deball-all.inf3: 100% was finished.
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 2125965 (apt-get)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
Warning: not connected 'contrib' repository section
Warning: not connected 'non-free' repository section
Detecting installed product components.
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 2125965 (apt-get)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
Launching component and product checkers...
Downloading file pool/PSA_18.0.72_17583/examiners/repository_check.sh: 0%
...
Downloading file pool/PSA_18.0.72_17583/examiners/sh_cmd.sh: 100% was finished.
Checking whether the package dependencies are resolved.
Reading package lists...
Building dependency tree...
Reading state information...
Package plesk-php83-cli is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

...

Package plesk-php81 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

...

Package plesk-php82 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

...

Package plesk-php83 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

...


E: Version '8.3.27-debian.12.251024.0701' for 'plesk-php83' was not found
E: Version '8.3.27-debian.12.251024.0701' for 'plesk-php83-bcmath' was not found
....
E: Version '8.1.33-debian.12.251015.0904' for 'plesk-php81-tidy' was not found
E: Version '3.4.6-debian.12.251022.1328' for 'plesk-php81-xdebug' was not found
E: Version '8.1.33-debian.12.251015.0904' for 'plesk-php81-xml' was not found



Installation will not continue

ERROR: The 'apt' utility failed to install the required packages.
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.

 

[Pascal_Netenvie]

Seems to be a problem with paquets source ...

 

[alapshin]

Hello @Pascal_Netenvie
looks like APT's local package cache was corrupted or outdated, preventing the retrieval of the latest metadata and package versions for plesk-php83 and related modules.

Try the following:
1. Clear the package cache:
rm -rf /var/cache/apt/*

2. Update package index:
apt-get update

3. Re-run the Plesk update:
plesk installer update

 

[Pascal_Netenvie]

It solved the problem.
Thx !