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Error during migration

Discussion in 'Plesk for Windows - 8.x and Older' started by ValentinaM, Dec 30, 2009.

  1. ValentinaM

    ValentinaM Guest

    0
     
    We are have a problem using Plesk Migration Manager during import of an Helm 3.2.16 server. We don't if can help but before starting we get an informative screen with this informative message:

    There are not IP addresses assigned to the domain specified for the migration: No IP mapping is needed.

    Version informations:
    Plesk server: Windows 2008 Web Edition
    Helm server: Windows 2003
    Plesk/Helm version: 8.6.0.5/3.2.16
    Hereunder the log (IP and username have been changed)

    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: Added Domain name = USERNAME.it, display name =
    USERNAME.it
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: process Dns...
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    ftp.USERNAME.it., val = 1.1.1.1.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (21), type = MX, host =
    USERNAME.it., val = mail.USERNAME.it..
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host = USERNAME.it.,
    val = 1.1.1.1.249.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    *.USERNAME.it., val =1.1.1.1.249.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    USERNAMEwww..it., val = 1.1.1.1.249.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    cp.USERNAME.it., val = 1.1.1.1.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    helm.USERNAME.it., val = 1.1.1.1.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    stats.USERNAME.it., val = 1.1.1.1.211.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = A, host =
    mail.USERNAME.it., val = 1.1.1.1.250.
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: DNS record was added. opt = (), type = NS, host =
    USERNAME.it., val = USERNAME.it..
    3168: Debug 30/12/2009 14:15:13.587 : Helm agent: Success. Dns was added.
    3168: Warning 30/12/2009 14:15:13.634 : Exception ignored: ProcessCertificates for domain USERNAME.it (
    System.Runtime.InteropServices.COMException (0x800CC801): Exception
    from HRESULT: 0x800CC801 at SSLManager.IMSAdminBase.GetData(IntPtr hMDHandle, String pszMDPath, METADATA_RECORD&
    pmdrMDData, Int32& pdwMDRequiredDataLen)
    at SSLManager.SSLManager.getCurrentCertificateHash(String domainId) at
    SSLManager.SSLManager.GetDomainCertificate(String domainId, String& certificate, String& privateKey)
    at HelmAgent.HelmDomCertificateMigr.ProcessCertificates(String domainName) ) ( Exception from HRESULT: 0x800CC801 )


    3168: Debug 30/12/2009 14:15:13.634 : Helm agent: Processing Hosting for domain USERNAME.it
    3168: Debug 30/12/2009 14:15:13.634 : Helm agent: GetServiceProperty warning: values not found for property WebServerIP
    of service with id = 18
    3168: Debug 30/12/2009 14:15:13.634 : Helm agent: GetServiceProperty warning: values not found for property
    RootWebDirectory of service with id = 18
    3168: Debug 30/12/2009 14:15:13.634 : Helm agent: GetServiceProperty warning: values not found for property SSLFolder of
    service with id = 18
    3168: Debug 30/12/2009 14:15:13.649 : Helm agent: Catch and Rollback Transaction
    3168: Debug 30/12/2009 14:15:13.649 : SerialXmlTextFormatter: force write end element for object MigrModels76.Domain
    3168: Debug 30/12/2009 14:15:13.649 : SerialXmlTextFormatter: force write end element for object MigrModels76.Client
    3168: Debug 30/12/2009 14:15:13.649 :
    -----------------------------Exception_handled--------------------------------
    System.ArgumentNullException: Key cannot be null.
    Parameter name: key
    at System.Collections.Hashtable.get_Item(Object key)
    at HelmMigrationCore.HelmHostingMigr.ProcessHosting(String domainId, String domainName, Boolean isCertificateInstall)
    at HelmMigrationCore.HelmDomainMigr.processHosting(String domId, String dom_name)
    at HelmMigrationCore.HelmDomainMigr.ProcessDomain(DataRow row, LimitMigr& clLimMigr, Boolean doAddDomUser)
    at HelmMigrationCore.HelmDomHolderMigr.processDomain(DataRow domRow, LimitMigr& clLimMigrator)
    at HelmMigrationCore.HelmDomHolderMigr.addDomains(Client& cl, LimitMigr& clLimMigrator, ArrayList domains)
    at HelmMigrationCore.HelmUserMigr.ProcessUser(DataRow row, ArrayList domains)
    at HelmMigrationCore.HelmMigratorManager.StartClientMigr(ArrayList clients, ArrayList domains)
    at HelmAgent.Agent.PrepareDump(DumpDescription dumpDesc, String accountsInfo)
    ------------------------------------------------------------------------------
    3168: Debug 30/12/2009 14:15:13.649 :
    -----------------------------Exception_handled--------------------------------
    System.ArgumentNullException: Key cannot be null.
    Parameter name: key
    at ForeignMigratorCore.Msc.HandleException(Exception ex, Boolean throwFurther, Boolean writeLog)
    at HelmAgent.Agent.PrepareDump(DumpDescription dumpDesc, String accountsInfo)
    at WinAgent.WinAgentImpl.PrepareDump(DumpDescription dumpDesc, String accountsInfo)
    ------------------------------------------------------------------------------
    3168: Debug 30/12/2009 14:13:59.358 : /\/\/\/\/\/\/\/\ End SyncLog /\/\/\/\/\/\/\/\
    3168: Debug 30/12/2009 14:13:59.373 : ForeignMigratorCore.MigratorException: Impossibile effettuare un dump. --->
    System.ArgumentNullException: Key cannot be null.
    Nome parametro: key

    Server stack trace:
    at ForeignMigratorCore.Msc.HandleException(Exception ex, Boolean throwFurther, Boolean writeLog)
    at WinAgent.WinAgentImpl.PrepareDump(DumpDescription dumpDesc, String accountsInfo)
    at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server,
    Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
    at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args,
    Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
    at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean
    fExecuteInContext)

    Exception rethrown at [0]:
    in System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    in System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    in ForeignMigratorCore.IAgent.PrepareDump(DumpDescription dumpDesc, String selectedAccounts)
    in PsaMigrMng75.MigrMng75.Backup(Boolean deleteDump, Boolean skipDownloadDump)
    --- Fine dell'analisi dello stack dell'eccezione interna ---
    in PsaMigrMng75.MigrMng75.Backup(Boolean deleteDump, Boolean skipDownloadDump)
    in migrmng.App.DoMigrate(String clientLogin, Boolean deleteDump)
    in migrmng.App.Main(String[] args)
    3168: Debug 30/12/2009 14:13:59.373 : Saving result...
    3168: Debug 30/12/2009 14:13:59.373 : Console collector deactivated
    3168: Debug 30/12/2009 14:13:59.373 : migrmng exits with code -3
    3168: Debug 30/12/2009 14:13:59.373 : Unload domain.
    1068: Debug 30/12/2009 14:13:59.483 : Start migrmng execution in --remove-scout mode
    1068: Debug 30/12/2009 14:13:59.498 : arguments: (--remove-scout )
    1068: Debug 30/12/2009 14:13:59.498 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:C:\Program
    Files\Parallels\Plesk\PMM\PsaMigrMng86.dll
    1068: Debug 30/12/2009 14:13:59.514 : MigrMng75::Load begin (workDirectory=C:\Program Files\Parallels\Plesk\PMM,
    configName=Main)
    1068: Debug 30/12/2009 14:13:59.530 : MigrMng75::Load successfully finished
    1068: Debug 30/12/2009 14:13:59.530 : MigrMng75::RemoveScout begin (hostName=1.1.1.1)
    1068: Debug 30/12/2009 14:13:59.530 : MigrMng75::ConnectToScout begin (hostName=1.1.1.1)
    1068: Info 30/12/2009 14:13:59.530 : CrossSysAgent::ConnectToScout SystemType (Windows),
    URI(http://1.1.1.1:6489/WinAgentURI)
    1068: Info 30/12/2009 14:13:59.530 : CrossSysAgent::connectToWindowsHost Try connect to (1.1.1.1) as Windows host
    via Remoting
    1068: Info 30/12/2009 14:13:59.608 : CrossSysAgent::connectToWindowsHost Successfully connected to (1.1.1.1) as
    Windows host via Remoting
    1068: Debug 30/12/2009 14:13:59.608 : CrossSysAgent::connectToWindowsHost remote migrator core version (1.14.3126.35875)
    1068: Info 30/12/2009 14:13:59.608 : CrossSysAgent::CheckVersion. remoteVersion (1.14.3126.35875), localVersion
    (1.14.3127.26282)
    1068: Debug 30/12/2009 14:13:59.608 : CrossSysAgent::ConnectToScout finished
    1068: Debug 30/12/2009 14:13:59.608 : MigrMng75::ConnectToScout successfully finished
    1068: Info 30/12/2009 14:13:59.623 : CrossSysAgent::RemoveScout SystemType=(Windows)
    URI=(http://1.1.1.1:6489/WinAgentURI)
    1068: Debug 30/12/2009 14:13:59.623 : CrossSysAgent::DisconnectFromScout started
    1068: Debug 30/12/2009 14:13:59.623 : CrossSysAgent::DisconnectFromScout finished
    1068: Info 30/12/2009 14:13:59.623 : CrossSysAgent::removeScoutFromUnixHost started Host (1.1.1.1)
    1068: Info 30/12/2009 14:13:59.623 : CrossSysAgent::connectToWindowsHost Try connect to (1.1.1.1) as Windows host
    via Remoting
    1068: Info 30/12/2009 14:13:59.623 : CrossSysAgent::connectToWindowsHost Successfully connected to (1.1.1.1) as
    Windows host via Remoting
    1068: Debug 30/12/2009 14:13:59.623 : CrossSysAgent::connectToWindowsHost remote migrator core version (1.14.3126.35875)
    1068: Info 30/12/2009 14:13:59.623 : CrossSysAgent::CheckVersion. remoteVersion (1.14.3126.35875), localVersion
    (1.14.3127.26282)
    1068: Debug 30/12/2009 14:13:59.623 : CrossSysAgent::removeScoutFromWindowsHost finished
    1068: Debug 30/12/2009 14:13:59.623 : CrossSysAgent::RemoveScout finished
    1068: Debug 30/12/2009 14:13:59.623 : MigratorPleskDataManager::GetPleskObjectFactory find Plesk Data file: C:\Program Files\Parallels\Plesk\PMM\PleskData86.dll
     
  2. AmitT

    AmitT Guest

    0
     
    Domain migration from Plesk versions 9.0 than 9.3 is failed. Any solutions for this.
     
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