• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Error: For editing sites with Presence Builder, the hosting account must support PHP

Status
Not open for further replies.

AndorA

Basic Pleskian
Found a bug - and the solution. To whomever this may help.

When you install Plesk 12.0.18 with only PHP 5.5 and/or PHP 5.4 but not the older versions on Windows, you can run Web Presence Builder in trial mode from the test URL that you find in the settings (Tools & Settings > Try and Buy Mode Settings). But whenever you try to run it on an actual subscription, you get the following error:

Error: For editing sites with Presence Builder, the hosting account must support PHP version 5.0 or later.

Obviously the first thing to check is if PHP is enabled for the subscription, but having it enabled does not make a difference. The solution is to go to Tools & Settings > Updates and upgrades and install PHP 5.3 and 5.2. As soon as you have done that, Web Presence Builder will also work from a subscription, even if for the subscription a later version of PHP is selected. But the older versions still need to be present on the system in order for WPB to work from a subscription.

I guess there is an explicit check by Plesk for the presence of PHP 5.2 or 5.3.

Regs,
Andor
 
Status
Not open for further replies.
Back
Top