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error in case of plesk-vpn-module-installation

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Karl-R, May 14, 2011.

  1. Karl-R

    Karl-R Guest

    0
     
    Hi guys,

    when in try to install the "Plesk VPN module" on a fresh clean centos32bit 5.3 with 10.2.0 plesk i get this following error. no workarround helps.



    Code:
    File downloading PSA_10.2.0/dist-rpm-CentOS-5-i386/opt/modules/vpn/psa-vpn-10.11.0-cos5.build1011110331.10.i386.rpm: completed.
    Starting installation of packages
    Installing the package psa-vpn-10.11.0-cos5.build1011110331.10.i386
    error: %pre(psa-vpn-10.11.0-cos5.build1011110331.10.i386) scriptlet failed, exit status 1
    error:   install: %pre scriptlet failed (2), skipping psa-vpn-10.11.0-cos5.build1011110331.10
    
    ERROR: An error occurred during installation of packages.
    Attention! Your software might be inoperable.
    Please, contact product technical support.
    
    Does anyone knows how to solve this error?

    thx
    Karl
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Try to find a reason in installation log files from /tmp/ directory.
     
  3. Karl-R

    Karl-R Guest

    0
     
    Code:
    STOP Bootstrapper 10.11.0 post-install for BASE AT Sun May 22 16:17:19 MSD 2011
    START Bootstrapper 10.11.0 post-install for horde AT Sun May 22 16:17:21 MSD 2011
    
    **** Product post-install started.
    
    ===> Checking for previous installation ... found.
    
    **** Product post-install for horde completed successfully.
    
    STOP Bootstrapper 10.11.0 post-install for horde AT Sun May 22 16:17:24 MSD 2011
    START psa-vpn-10.11.0-cos5.build1011110331.11 installing AT Sun May 22 16:18:48 MSD 2011
    ===> Checking kernel support for TUN/TAP
    Plesk VPN cannot be run under your version of Virtuozzo.
    Virtuozzo 2.6.1 or later is required.
    The installation cannot continue.
    
    **** Package psa-vpn scriptlet completed successfully.
    
    STOP psa-vpn-10.11.0-cos5.build1011110331.11 installing AT Sun May 22 16:18:48 MSD 2011
    
    this machine is virtualized by openvz.

    what could i do?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Seems openvz kernel doesn't support TUN/TAP virtualization. Full Virtuozzo is required.
     
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