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Issue Error migrating from Onyx to Onyx

HoracioS

HoracioS

Regular Pleskian
Hello, I got this error trying to migrate one subscription:

Failed to fetch configuration data from Plesk servers
Cause: 'ascii' codec can't decode byte 0xb5 in position 2: ordinal not in range(128)
That is a critical error, migration was stopped.

Please let me know how to fix it.

Best regards,
Horacio
 
Most probably that one of account login name has non-ascii symbols like ö. Check it and try to rename.
 
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