ERROR: PleskBadURIException Invalid ID value: 0

[SpencerT]

Hello,

I got the error message in plesk control panel.

OS :: Windows server 2003 std
control panel :: plesk 9.5.5
dedicated server (standalone server)

Below are the step to reproduce the error.

--Login with admin user
--click on clients (here I receive an below error. you may refer the attached image :: plesk error)
====
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

Invalid ID value: 0
---------------------- Debug Info -------------------------------
0: UIPointer.php:98
UIPointer->__construct(object of type RootLocation, string 'id', integer '0')
1: UIPointer.php:158
UIPointer->append(string 'client', string 'id', integer '0')
2: UIPointer.php:698
UIPointer->makeSpecific(array)
3: AccountsList.php:254
AccountsList->getNextUIP(integer '0')
4: AccountsList.php:263
AccountsList->getNextURL(integer '0')
5: AccountsList.php:329
AccountsList->nameGet(integer '0')
6: class.cList.php3:1335
cList->getTableBody_()
7: class.cList.php3:1138
cList->getTable_()
8: class.cList.php3:703
cList->get()
9: ClientUIPointer.php:96
ClientUIPointer->getListForm(object of type ClientsList)
10: ClientUIPointer.php:128
ClientUIPointer->accessItemList(string 'GET', NULL null)
11: client.php:146
plesk__client->accessItemList(string 'GET', NULL null)
12: ClientUIPointer.php:20
ClientUIPointer->accessItem(string 'GET', NULL null)
13: UIPointer.php:601
UIPointer->access(string 'GET')
14: plesk.php:47

==================================================


--Next I tried to click on the domains -- then clicked on the owner of the domain -- received the below error (you may refer the attached image :: plesk error 2)

====
ERROR: PleskBadURIException
Invalid ID value: 0

Additionally, an exception has occurred while trying to report this error: PleskBadURIException
Invalid ID value: 0

0: UIPointer.php:98
UIPointer->__construct(object of type plesk__reseller, string 'id', integer '0')
1: UIPointer.php:169
UIPointer->replace(string 'id', integer '0')
2: ObjectSwitcher.php:93
ObjectSwitcher::renderSwitchElement(object of type Navigation, object of type plesk__reseller__client, object of type plesk__client__dashboard, string '', object of type UserAdmin)
3: ObjectSwitcher.php:18
ObjectSwitcher::renderPageSwitch(object of type Navigation, object of type plesk__client__dashboard, object of type UserAdmin)
4: class.Form.php:585
Form::renderObjectSwitcher(object of type Navigation, object of type plesk__client__dashboard)
5: class.Form.php:416
Form->assign()
6: DashboardForm.php:172
DashboardForm->assign(object of type DashboardPreset, object of type UserClient)
7: DashboardLocation.php:44
DashboardLocation->accessItem(string 'GET', NULL null)
8: UIPointer.php:601
UIPointer->access(string 'GET')
9: plesk.php:47
====


Request you to please let me know what should should be done to resolve this issue.

Thank you.

 

[SpencerT]

Any update on this ?