• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Error sending email through WHMCS

RPPenedo

New Pleskian
This problem was caused by email sending in whmcs.
You are giving the following error

2017-08-13 16:43:12 Connection: opening to smtp.sideralhost.com.br:587, timeout=300, options=array ( ) 2017-08-13 16:43:12 Connection: opened 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "220 ns544436.ip-158-69-250.net ESMTP Postfix " 2017-08-13 16:43:12 SERVER -> CLIENT: 220 ns544436.ip-158-69-250.net ESMTP Postfix 2017-08-13 16:43:12 CLIENT -> SERVER: EHLO sideralhost.com.br 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ns544436.ip-158-69-250.net " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-PIPELINING " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-SIZE 10240000 " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ETRN " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-STARTTLS " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-ENHANCEDSTATUSCODES " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250-8BITMIME " 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME " 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "250 DSN " 2017-08-13 16:43:12 SERVER -> CLIENT: 250-ns544436.ip-158-69-250.net 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN 2017-08-13 16:43:12 CLIENT -> SERVER: STARTTLS 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "220 2.0.0 Ready to start TLS " 2017-08-13 16:43:12 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2017-08-13 16:43:12 SMTP Error: Could not connect to SMTP host. 2017-08-13 16:43:12 CLIENT -> SERVER: QUIT 2017-08-13 16:43:12 SMTP -> get_lines(): $data is "" 2017-08-13 16:43:12 SMTP -> get_lines(): $str is "" 2017-08-13 16:43:12 SERVER -> CLIENT: 2017-08-13 16:43:12 SMTP ERROR: QUIT command failed: 2017-08-13 16:43:12 Connection: closed 2017-08-13 16:43:12 SMTP Error: Could not connect to SMTP host.

Email Sending Failed - SMTP Error: Could not connect to SMTP host.
 
Could you please clarify how this issue related to Plesk? Maybe it is question for WHMCS community?
 
Back
Top