• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

ERROR: Service_Agent_Exception

Azurel

Silver Pleskian
I want login in plesk and get this error:
ERROR: Service_Agent_Exception

Up Level
Unable to execute php_handlers_control:

Search for related Knowledge Base articles

Knownledge Base give me this article: http://kb.parallels.com/en/119821

yes '/etc/psa/php_versions.json' is modified yesterday (with update to MU43) from plesk.
I have downloaded and replace file "php_versions.json" from "psa-php5-configurator-1.6.3-cos6.build115130724.19.x86_64.rpm" but that changed nothing. Must I restart the server? Restart a service?

That is the actual file:

{"php":[
{
"id":"module",
"path":"/usr/bin/php-cgi",
"phpini":"/etc/php.ini",
"version":"5.4.27",
"displayname":"5.4.27",
"type":"module"
},
{
"id":"fastcgi",
"path":"/usr/bin/php-cgi",
"phpini":"/etc/php.ini",
"version":"5.4.27",
"displayname":"5.4.27",
"type":"fastcgi"
},
{
"id":"cgi",
"path":"/usr/bin/php-cgi",
"phpini":"/etc/php.ini",
"version":"5.4.27",
"displayname":"5.4.27",
"type":"cgi"
},
{
"id":"5.3.x-custom",
"path":"/usr/local/bin//php-cgi",
"phpini":"/usr/local/lib/php.ini",
"version":"5.3.27",
"displayname":"5.3.x",
"type":"fastcgi"
},
{
"id":"5.5.5-custom",
"path":"/usr/local/php-5.5.5/bin/php-cgi",
"phpini":"/usr/local/php-5.5.5/etc/php.ini",
"version":"5.5.5",
"displayname":"5.5.5",
"type":"fastcgi"
},
{
"id":"5.5.6-custom",
"path":"/usr/local/php-5.5.6/bin/php-cgi",
"phpini":"/usr/local/php-5.5.6/etc/php.ini",
"version":"5.5.6",
"displayname":"5.5.6",
"type":"fastcgi"
}
]}

What is wrong here? I use centOS6.5 with custom php versions since months and changed nothing. Can anybody help me?


EDIT:

# /usr/local/psa/admin/sbin/php_handlers_control --list
Segmentation fault

# /usr/local/psa/admin/sbin/php_handlers_control --reread
Segmentation fault

# /usr/local/psa/bin/admin --show-password
2014-04-27T23:08:18+02:00 ERR (3) [util_exec]: proc_close() failed
2014-04-27T23:08:19+02:00 ERR (3) [panel]:
2014-04-27T23:08:19+02:00 ERR (3) [util_exec]: proc_close() failed
Unable to execute php_handlers_control:

Releasing semaphore 27 in request cleanup
 
Last edited:
This fixed my problem:
# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Panel give me this two messages:
Panel was successfully updated. View detailed information on the updates.

Failed to update Panel. To close this message, click here.
 
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