K
kwotient
Guest
I'm running into an issue for the second time where domain aliases become suspended and can't be un-suspended/enabled/activated.
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
--------------------------------------------------
Plesk 10.4, Plesk 11.0
Windows Server 2008 R2 SP1
Virtual dedicated server
PROBLEM DESCRIPTION
--------------------------------------------------
Initial problem: 51 domain aliases are "suspended" yet parent domain/subscription is active. No way to activate aliases. Each alias shows all services are enabled, but inactive because "target domain is suspended." How to activate target domain for alias?
After attempting to suspend parent domain/subscription and re-activate, it can't be activated.
STEPS TO REPRODUCE
--------------------------------------------------
Select Domain Alias, Services, Attempt to Enable
Select Subscription (parent domain), Attempt to Activate
ACTUAL RESULT
--------------------------------------------------
Error shown in UI and event log: ...failed with error code 1: A specified logon session does not exist. It may already have been terminated.
EXPECTED RESULT
--------------------------------------------------
Domain alias or Subscription Activated/Un-suspended
ANY ADDITIONAL INFORMATION
--------------------------------------------------
I have tried http://kb.parallels.com/en/113669 and it did not appear to fix the issue.
It seems that Plesk/(DB?) is somehow corrupted (what caused?)
I have verified sites do exist and function - starting directly in IIS allows viewing, however Plesk panel does recognize.
The following processes are shown in the event log with the error.
websrvmng.exe
domainmng.exe
A specified logon session does not exist. It may already have been terminated.
Error: Execute websrvmng --add-alias "--domain-name=Domain.com" "--alias-name=Alias.com" --web failed with error code 1: A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520) In Microsoft.Web.Administration module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostMethodInstance.Execute() at Microsoft.Web.Administration.Binding.AddSslCertificate(Byte[] certificateHash, String certificateStoreName) at Microsoft.Web.Administration.BindingManager.BindingTransaction.Commit() at Microsoft.Web.Administration.BindingManager.Save() at Microsoft.Web.Administration.ServerManager.CommitChanges() at ServerManagerFactory.commit() at IIS7ServerManager.commit(IIS7ServerManager* )
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
--------------------------------------------------
Plesk 10.4, Plesk 11.0
Windows Server 2008 R2 SP1
Virtual dedicated server
PROBLEM DESCRIPTION
--------------------------------------------------
Initial problem: 51 domain aliases are "suspended" yet parent domain/subscription is active. No way to activate aliases. Each alias shows all services are enabled, but inactive because "target domain is suspended." How to activate target domain for alias?
After attempting to suspend parent domain/subscription and re-activate, it can't be activated.
STEPS TO REPRODUCE
--------------------------------------------------
Select Domain Alias, Services, Attempt to Enable
Select Subscription (parent domain), Attempt to Activate
ACTUAL RESULT
--------------------------------------------------
Error shown in UI and event log: ...failed with error code 1: A specified logon session does not exist. It may already have been terminated.
EXPECTED RESULT
--------------------------------------------------
Domain alias or Subscription Activated/Un-suspended
ANY ADDITIONAL INFORMATION
--------------------------------------------------
I have tried http://kb.parallels.com/en/113669 and it did not appear to fix the issue.
It seems that Plesk/(DB?) is somehow corrupted (what caused?)
I have verified sites do exist and function - starting directly in IIS allows viewing, however Plesk panel does recognize.
The following processes are shown in the event log with the error.
websrvmng.exe
domainmng.exe
A specified logon session does not exist. It may already have been terminated.
Error: Execute websrvmng --add-alias "--domain-name=Domain.com" "--alias-name=Alias.com" --web failed with error code 1: A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520) In Microsoft.Web.Administration module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostMethodInstance.Execute() at Microsoft.Web.Administration.Binding.AddSslCertificate(Byte[] certificateHash, String certificateStoreName) at Microsoft.Web.Administration.BindingManager.BindingTransaction.Commit() at Microsoft.Web.Administration.BindingManager.Save() at Microsoft.Web.Administration.ServerManager.CommitChanges() at ServerManagerFactory.commit() at IIS7ServerManager.commit(IIS7ServerManager* )