Error: The installation of the package 'panel' failed with code 1603

[TechSupport]

Hi,

I am updating plesk from 12.0.18 to the version 12.5.30 but getting errors as below. Please advice.

---
[2016-05-26 18:07:47.530300] upgrading Plesk settings...
[2016-05-26 18:07:47.530300] Launch installation 'C:\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-

WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi' with command-line 'ADDLOCAL=ALL INSTALLDIR="C:\Program Files

(x86)\Parallels\Plesk\" DATADIR="C:\Program Files (x86)\Parallels\Plesk\" VHOSTSDIR="C:\Inetpub\vhosts\"

ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1 REBOOT=R'
[2016-05-26 18:07:48.357102] Package action: InstallMsiPackage, package: panel, exec time: 1 sec. desc: file='C:

\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi', command-

line='ADDLOCAL=ALL INSTALLDIR="C:\Program Files (x86)\Parallels\Plesk\" DATADIR="C:\Program Files

(x86)\Parallels\Plesk\" VHOSTSDIR="C:\Inetpub\vhosts\" ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1 REBOOT=R'
[2016-05-26 18:07:48.372702] Failed to install 'C:\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-

WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi': 安裝時發生嚴重錯誤。 (Error code 1603)
Action '<install-msi-package command-line='ADDLOCAL=ALL INSTALLDIR=&quot;[PLESK_INSTALLDIR]&quot; DATADIR=&quot;

[PLESK_DATADIR]&quot; VHOSTSDIR=&quot;[PLESK_VHOSTSDIR]&quot; ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1

REBOOT=R' />' failed with error 1603(0x00000643)
Error: The installation of the package 'panel' failed with code 1603. (upgrade: upgrading Plesk settings...)
Not all packages were installed.
Please, contact product technical support.
---

Thanks.

 

[TechSupport]

more errors:

[2016-05-26 18:07:46.329098] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-

i386/)/mylittleadmin.msi
[2016-05-26 18:07:46.329098] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/mylittleadmin.msi:

completed.
[2016-05-26 18:07:46.344698] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/plesk-

migration-manager.msi
[2016-05-26 18:07:46.344698] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/plesk-migration-

manager.msi: completed.
[2016-05-26 18:07:46.360298] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/health-

monitoring.msi
[2016-05-26 18:07:46.360298] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/health-

monitoring.msi: completed.
[2016-05-26 18:07:46.375898] FileFetcher: get file (SITEBUILDER-WIN_12.5.29/dist-msi-Microsoft-2003-

i386/)/sitebuilder-core.msi
[2016-05-26 18:07:46.375898] File downloading SITEBUILDER-WIN_12.5.29/dist-msi-Microsoft-2003-i386/sitebuilder-

core.msi: completed.
[2016-05-26 18:07:46.703499] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/mysql51-

server-configurator.msi
[2016-05-26 18:07:46.703499] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/mysql51-server-

configurator.msi: completed.
[2016-05-26 18:07:46.812699] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/php5.msi
[2016-05-26 18:07:46.812699] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/php5.msi: completed.
[2016-05-26 18:07:46.906299] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/php53.msi
[2016-05-26 18:07:46.906299] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/php53.msi:

completed.
[2016-05-26 18:07:47.280700] FileFetcher: get file (PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/)/php54.msi
[2016-05-26 18:07:47.280700] File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/php54.msi:

completed.
[2016-05-26 18:07:47.483500] FileFetcher: get file (PANEL-WIN_12.5.30/thirdparty-msi-Windows-any-

x86_64/)/requestRouter_x64.msi
[2016-05-26 18:07:47.483500] File downloading PANEL-WIN_12.5.30/thirdparty-msi-Windows-any-

x86_64/requestRouter_x64.msi: completed.
[2016-05-26 18:07:47.499100] FileFetcher: get file (PANEL-WIN_12.5.30/thirdparty-msi-Windows-any-

x86_64/)/webfarm_v1.1_x64.msi
[2016-05-26 18:07:47.499100] File downloading PANEL-WIN_12.5.30/thirdparty-msi-Windows-any-

x86_64/webfarm_v1.1_x64.msi: completed.
[2016-05-26 18:07:47.514700] Installing packages
[2016-05-26 18:07:47.514700] Create tiny repository only with resolved list and system packages
[2016-05-26 18:07:47.514700] Regenerate packages provides cache.
[2016-05-26 18:07:47.530300] Find directly required packages for panel-12.5.30.noarch
[2016-05-26 18:07:47.530300] (regen conflicts cache)
[2016-05-26 18:07:47.530300] (update package names cache)
[2016-05-26 18:07:47.530300] (regen obsoletes cache)
[2016-05-26 18:07:47.530300] Find directly required packages for vcredist90-9.0.x86_64
[2016-05-26 18:07:47.530300] Find directly required packages for panel-12.5.30.noarch
[2016-05-26 18:07:47.530300] Find directly required packages for vcredist100-10.0.x86_64
[2016-05-26 18:07:47.530300] Find directly required packages for panel-12.5.30.noarch
[2016-05-26 18:07:47.530300] Find directly required packages for vcredist110-11.0.x86_64
[2016-05-26 18:07:47.530300] Find directly required packages for panel-12.5.30.noarch
[2016-05-26 18:07:47.530300] upgrading Plesk settings...
[2016-05-26 18:07:47.530300] Launch installation 'C:\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-

WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi' with command-line 'ADDLOCAL=ALL INSTALLDIR="C:\Program Files

(x86)\Parallels\Plesk\" DATADIR="C:\Program Files (x86)\Parallels\Plesk\" VHOSTSDIR="C:\Inetpub\vhosts\"

ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1 REBOOT=R'
[2016-05-26 18:07:48.357102] Package action: InstallMsiPackage, package: panel, exec time: 1 sec. desc: file='C:

\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi', command-

line='ADDLOCAL=ALL INSTALLDIR="C:\Program Files (x86)\Parallels\Plesk\" DATADIR="C:\Program Files

(x86)\Parallels\Plesk\" VHOSTSDIR="C:\Inetpub\vhosts\" ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1 REBOOT=R'
[2016-05-26 18:07:48.372702] Failed to install 'C:\be2a3b5fb9f8fbc4eaada6c3334e887b\parallels\PANEL-

WIN_12.5.30\dist-msi-Microsoft-2003-i386\panel.msi': 安裝時發生嚴重錯誤。 (Error code 1603)
Action '<install-msi-package command-line='ADDLOCAL=ALL INSTALLDIR=&quot;[PLESK_INSTALLDIR]&quot; DATADIR=&quot;

[PLESK_DATADIR]&quot; VHOSTSDIR=&quot;[PLESK_VHOSTSDIR]&quot; ALLUSERS=1 ARPSYSTEMCOMPONENT=1 AUTOINSTALLER=1

REBOOT=R' />' failed with error 1603(0x00000643)
Error: The installation of the package 'panel' failed with code 1603. (upgrade: upgrading Plesk settings...)
Not all packages were installed.
Please, contact product technical support.

 

[IgorG]

Look at this thread https://talk.plesk.com/threads/install-plesk-for-windows-error.337238/

 

[TechSupport]

Hi,

Thanks for replying.
However I am facing the error "
Error: The installation of the package 'panel' failed with code 1603. (upgrade: upgrading Plesk settings...)"

Can someone please advice regards this?