Error: Unable to change resource limits. during customer creation

[Praveen KV]

Hi,

Whenever a reseller tries to create a customer, he is getting the following error.

Warning: Subscription is not synced with service plan.

Error: Unable to change resource limits.

 

[Tom-M]

I too am having this exact same error,

a work around is to change the resellers plan to "none"
and then customize the subscription manually and set the disk and bandwidth limits.

this will then allow the resellers to create subscriptions and customers.

would be nice if plesk fixed this bug!!

i think it has something to do with IP assignment or something along thoes lines.

 

[BizzNetS]

I am getting the same error
Error: Unable to change resource limits.
I tried changing the reseller's plan to "none" and then customized the subscription manually. But still getting the same error while creating the customer under this reseller.

Any help on resolving this issue ?

thanks