Error: Unable to update hosting preferences: hosting update is failed: object ID is i

[ambrit]

I have just started getting a strange message whenever I try and setup hosting for one of our domains:

"Error: Unable to update hosting preferences: hosting update is failed: object ID is invalid"

It then doesn't let me finish the hosting setup. We have about 170 domains

I haven't done any upgrades or similar recently so has anyone ever seen this message before and has a way round it?

Any ideas?

 

[Satoriya]

I would suggest you to check admin apache log file for the detailed error message $PRODUCT_ROOT_D/admin/logs/httpsd_error_log

Have you upgrade Plesk CP recently? If yes, make sure also it was done completely. Verify Plesk version in the following places:
# cat /usr/local/psa/version
# rpm -q psa
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
mysql> select * from misc where param='version';

it should be the same everywhere.

 

[ambrit]

thanks

thanks for the reply - as usual I found the answer in the logs - I assumed that that sort of error wouldn't be in the http logs.

It turns out Plesk was looking for a .skel file that had somehow got deleted, luckily I found it in the trash, restored it and it all working again!

thanks again