Error Upgrade Plesk 9 for 11

[Manassés_Marchezi]

dear, An error occurred while updating the Plesk 9 for 11 for Windows version.

This page http://localhost:8447/install_progress.html page is many hours locked in:

...
installing Microsoft Visual C++ 2008 Redistributable...
installing Microsoft Visual C++ 2008 Redistributable (x64)...
installing Microsoft Visual C++ 2010 SP1 Redistributable...
installing Microsoft Visual C++ 2010 SP1 Redistributable (x64)...
upgrading Parallels Panel settings...
installing IIS URL Rewrite Module...
installing MSSQL Server System CLR Types...
installing MSSQL Server Management Objects...
installing Parallels Panel Utilities...
Enabling IIS IP Security...
installing Parallels Panel Service Node...


The log file shows me this message:

...

[2015-02-05 09:30:24.127789] MSI (04): Finishing configuration of installed components: CustomActionData = <actionslist uilevel="2"><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\applysecurity.exe&quot; --apply-to-plesk-directories" text="Applying permissions for service node..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\applysecurity.exe&quot; --apply-to-plesk-registry" text="Applying permissions for registry..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\defpackagemng.exe&quot; --update --type=webserver.ws --package=iis" text="Fix webserver package type..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe&quot; --create-administration-config-link" text="Create hard link to administration.config file..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe&quot; --configure-anonymous-access" text="Preparing anonymous access in IIS..." critical="0"/><action type="Cmd" parameters="cmd.exe /c &quot;if exist &quot;C:\Windows\SysWOW64\iisreset.exe&quot; &quot;C:\Windows\SysWOW64\iisreset.exe&quot; /RESTART /TIMEOUT:120&quot;" text="Restarting IIS services..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe&quot; --set-request-limits-max-allowed-content-length --max-allowed-content-length=2147483647" text="Updating maximum allowed content length in IIS..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\defpackagemng.exe&quot; --update --type=firewall --fix --soft" text="Fix firewall package type..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\defpackagemng.exe&quot; --update --type=ftpserver --fix --soft" text="Fix ftpserver package type..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\admin\bin\crontabmng.exe&quot; create-web-stat-executor-task" text="Scheduling task for web statistics analyzers run..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\usermng.exe&quot; --init-impersonation-cache" text="Initialize impersonation cache..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\websrvmng.exe&quot; --init-protection-storage" text="Initialize protected directories storage..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\hotlinkprotmng.exe&quot; --init-storage" text="Initialize Hotlink protection storage..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\websrvmng.exe&quot; --recycle-app-pools" text="Recycling IIS Application Pools..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\odbcmng.exe&quot; --update-config" text="Update ODBC config..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\websrvmng.exe&quot; --remove-global-filter --name=jakarta" text="Remove global jakarta ISAPI filter..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\defpackagemng.exe&quot; --update --type=tomcat --fix" text="Fix tomcat package type..." critical="0"/><action type="Cmd" parameters="&quot;C:\Program Files (x86)\Parallels\Plesk\\admin\bin\tomcatmng.exe&quot; --copy-wars-to-var-tomcat-dir" text="Change Tomcat applications location..." critical="0"/></actionslist>

[2015-02-05 09:30:24.127789] MSI (04): Plesk custom action start 09:30:24: Applying permissions for service node...
[2015-02-05 09:30:24.127789] MSI (04): Execute "C:\Program Files (x86)\Parallels\Plesk\\admin\bin\applysecurity.exe" --apply-to-plesk-directories


I need to know how to resolve this problem.

 

[InderS]

Hi,

Is this the complete log file ?
There has been lots of upgrade from the time Plesk 9 was used until now.. So you go to be very careful in doing the upgrade.