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Resolved Error when create new subscription/ domain. usermng: Failed to set password for user 'xxx'

peteeeeeee

New Pleskian
Server operating system version
CentOS Linux 7.9.2009 (Core)
Plesk version and microupdate number
Plesk Obsidian v18.0.42_build1800220314.17 os_CentOS 7
I got an error when creating a new subscription/ domain, tried Diagnose & Repair but no luck.

System user update is failed: Unable to create system user: Unable to execute usermng: usermng: PAM password change failed: 20, Authentication token manipulation error
Error description:
Additional info:
.
usermng: Failed to set password for user 'xxxxxxxxx'
 

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  • Screenshot 2022-07-18 112843.png
    Screenshot 2022-07-18 112843.png
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Yes, I checked this article, but there is a bit different.

He successfully create domain & user before, the error happens when he changes the password.

In my case, I am creating domain, the user does not yet exist (I guess), so cannot reset the password for a non-exist user.

Am I misunderstanding anything?
 
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