• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Issue Error when renewing SSL certificate

jericho_zyber

New Pleskian
Server operating system version
CentOS release 6.10 (Final)
Plesk version and microupdate number
Plesk Obsidian (Version 18.0.31 Update #2, last updated on Dec 1, 2020 05:29 AM)
I'm trying to reissue the certificate of a domain by:
1. Selecting autofrance.co.nz domain
2. SSL/TLS Certificates
3. Reissue Certificate
4. Install a free basic certificate provided by Let's Encrypt
5. Tick all checkboxes
6. Get it free

But I'm prompted with:
Could not issue an SSL/TLS certificate for autofrance.co.nz

Details

Could not issue a Let's Encrypt SSL/TLS certificate for autofrance.co.nz.

Could not access the following file or directory: '/var/www/vhosts/default/htdocs/.well-known/acme-challenge/4IXobhK3i_X3blijGIfp3Q37mE_2znDq3ncONrakc2I'.

Please make sure that the domain's system user has read and write access to this file or directory.

Details
Cannot write file: '/var/www/vhosts/default/htdocs/.well-known/acme-challenge/4IXobhK3i_X3blijGIfp3Q37mE_2znDq3ncONrakc2I'.
 

Attachments

  • Screenshot at Oct 27 15-17-20.png
    Screenshot at Oct 27 15-17-20.png
    65.9 KB · Views: 7
Please make sure that the domain's system user has read and write access to this file or directory.
...
Cannot write file: '/var/www/vhosts/default/htdocs/.well-known/acme-challenge ...

/var/www/vhosts/default
/var/www/vhosts/default/system
/var/www/vhosts/default/system/.well-known
/var/www/vhosts/default/system/.well-known/acme-challenge
all need drwxr-xr-x (0755), owner root, group root. The token files are also owned by root, group rout.
 
Back
Top