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Error with missing FTP component after login

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Sunyl7, Nov 19, 2011.

  1. Sunyl7

    Sunyl7 New Pleskian

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    Something went wrong and I cannot make out, We'd Plesk 9.5.2 and was running fine yesterday but somehow today I'm getting following error after login to Plesk.

    --------
    Warning: In order for Parallels Plesk Panel to work, you need to select the default components from the list below. Make sure that the components you select are properly installed and configured. It is possible to change your selection afterwards.

    FTP Server *
    FTP Publishing Service (not installed)
    Gene6 FTP Server (not installed)
    Microsoft FTP Service 7.5.7601.17550
    Serv-U FTP Server (not installed)
    --------

    First I checked in service managed and can see FTP package installed, so I ran defpackagemng and reconfigured FTP

    defpackagemng.exe --fix --type=ftpserver
    ftpmng.exe --remove-all
    ftpmng.exe --reconfigure-all

    Still no luck :(

    I then upgraded Plesk to 9.5.5, upgrade went smoothly, then upon checking the registry for ftpserver I see nothing in
    (Default) value of key. So as per PavelV I ran following commands -

    This is pretty hacky solution, but to resolve this situation fast I recommend you to:
    1) call ftpmng.exe --remove-all
    2) call ftpmng.exe --stop
    3) open regedit, navigate to key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Plesk\PSA Config\Config\Packages\ftpserver , see that (Default) value of key is gene6. change this value to iisftp7.
    4) call ftpmng.exe --install
    5) call ftpmng.exe --start
    6) call ftpmng.exe --reconfigure-all

    Still no luck :(

    Any help from parallels will be appreciated.
    Thanks
     
  2. Sunyl7

    Sunyl7 New Pleskian

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    Hey guys good news after running ftpmng.exe --reconfigure-all (which took a while) then I rebooted the server and everything is working fine now :)

    So the steps I followed were proper :)
     
  3. Sunyl7

    Sunyl7 New Pleskian

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    Got now new issue.. all sites are now throwing 500.0 - Internal Server Error, any help would be appreciated.
     
  4. Sunyl7

    Sunyl7 New Pleskian

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    C:\Program Files (x86)\Parallels\Plesk\admin\bin>websrvmng.exe --reconfigure-all

    External component has thrown an exception.
    In IIS7NativeProvider module
    Exception type: System.Runtime.InteropServices.SEHException
    at _CxxThrowException(Void* , _s__ThrowInfo* )
    at ServerManagerFactory.commit()
    at IIS7ServerManager.commit(IIS7ServerManager* )

    The specified username is invalid. (Error code 2202) at NetUserAdd()

    Any idea ?
     
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