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Issue Error with Plesk Email Security, mails does not arrive at all

SalvadorS

Regular Pleskian
Hello,

Clients can´t receive any mail. If I take a look at the logs:

relay=none, delay=0.71, delays=0.7/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Amavis is dead:

service amavisd status | grep Active
Active: inactive (dead)

I can´t restart it:

systemctl restart amavisd
Failed to restart amavisd.service: Unit amavisd.service failed to load: No such file or directory.

I can´t unistall it from plesk. When I go to Extensions -> Plesk Email Security -> Open

I see this error:

SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)

How can I solve this? How can I unistall the extension via ssh?
 
Hello,

Clients can´t receive any mail. If I take a look at the logs:

relay=none, delay=0.71, delays=0.7/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Amavis is dead:

service amavisd status | grep Active
Active: inactive (dead)

I can´t restart it:

systemctl restart amavisd
Failed to restart amavisd.service: Unit amavisd.service failed to load: No such file or directory.

I can´t unistall it from plesk. When I go to Extensions -> Plesk Email Security -> Open

I see this error:

SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)

How can I solve this? How can I unistall the extension via ssh?
Also I can´t unistall it manually:

plesk bin extension -u email-security
[2022-01-31 10:52:35.713] ERR [extension/email-security] The execution of pre-uninstall.php has failed with the following message:
[2022-01-31 10:52:35.167] ERR [extension/email-security] SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)
[2022-01-31 10:52:35.702] ERR [extension/email-security] DB query failed: SQLSTATE[HY000]: General error: 1008 Can't drop database 'emailsecurity'; database doesn't exist, query was: DROP DATABASE `emailsecurity`
The execution of pre-uninstall.php has failed with the following message:
[2022-01-31 10:52:35.167] ERR [extension/email-security] SQLSTATE[HY000] [1045] Access denied for user 'es_baylevr'@'localhost' (using password: YES)
[2022-01-31 10:52:35.702] ERR [extension/email-security] DB query failed: SQLSTATE[HY000]: General error: 1008 Can't drop database 'emailsecurity'; database doesn't exist, query was: DROP DATABASE `emailsecurity`

exit status 1
 
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